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mikestock's avatar
mikestock
Explorer
Aug 10, 2019

Shortcut phone number to connect DNS with DirectV

After 45 minutes with a person who barely spoke English, never understood what an affidavit was and could not tell me if mine had arrived, I finally gave up getting my DNS reinstated.

This person consistently tried to explain that I could only get the networks for my mailing address while I explained that I have had DNS activated and deactivated at least 7 times over the last 20 years.

Does anyone know how to get around all the BS and how to get to someone who understands the meanings of RV, DNS and affidavit?
  • I recently switched my locals to LA. I get them all over the western US. No DNS necessary to receive just the western feed. If you need both, different story.
  • Thought I had implied that I was waiting to see if my form had been processed yet. I mailed it about 3 weeks ago. She had no idea what I was asking about, when I wanted to know if the affidavit had been processed yet. In the past, I had to call before I actually got connected. I have been through this process several times, but with a person who had English for their first language. Apparently, this young lady's supervisor didn't even understand what I was calling about.

    If I can't get to talk to someone with a little savvy, I don't see how to will ever get through this process. The last time I had DNS activated was about 5 years ago and I turned it off about 3 years ago to save the $15/month.
  • mikestock wrote:
    After 45 minutes with a person who barely spoke English, never understood what an affidavit was and could not tell me if mine had arrived, I finally gave up getting my DNS reinstated.

    This person consistently tried to explain that I could only get the networks for my mailing address while I explained that I have had DNS activated and deactivated at least 7 times over the last 20 years.

    Does anyone know how to get around all the BS and how to get to someone who understands the meanings of RV, DNS and affidavit?


    Mail the form to the address shown. This cannot be done by phone.

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