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trtog7's avatar
trtog7
Explorer
Mar 08, 2018

Straight Talk customer service

I have been using Straight Talk as a back up wifi for when the campgrounds don't work well or I want to do banking, Skyping and such
Have been very happy with ST till this week
Last week added 4 gb to hot spot used very little and then camped in areas with no service
Tuesday when we returned to civilization my hotspot was unusable due to no GB left
I had not used 4 GB in a couple of days
So..... called ST Started with Tracfone at 35 cents a minute Not a good idea because of expense
Went to a Walmart and they were good enough to let me use their phone
All in all ..... was put on hold over a 2 day period for over 2 hours Once someone went to check something and after 1/2 hour had not returned Another time held for 20 minutes and then line disconnected
Finally convinced someone to tell me where I had used all the GB and guess what? I had used just over 1 GB
Now to gat my GB returned That was like pulling teeth The service reps you get on line can really do nothing and have to transfer you to another department which has more authority which was where all the holding went on
It would have been nice if someone had at least sounded sorry for my problems but no such luck
Will continue to use ST and keep my fingers crossed because it is the cheapest I can get to do what I want

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  • northshore's avatar
    northshore
    Explorer
    Mar 13, 2018
    We wanted a "hotspot" (that is what we are talking about, right?) The wife has straight talk phone, and so we just started looking at the straight talk hotspot, Lucky for us the walmart associate, steered us to the ATT hotspot. He says that the customer service and usage rate is better with the ATT than the straight talk and they hear lots of complaint about the straight talk hotspot. We have used the ATT hotspot just minimally, but have been happy with "usage" rate.
    With the straight talk phone we have called their customer service, but hate the whole process.
    We have been kind of happy with the online chat/ordering process.
  • ncscz's avatar
    ncscz
    Explorer
    Mar 09, 2018
    Disclaimer: It has been close to 10 years since I had to call for support from an América Móvil company (StraightTalk, Tracfone, Net10, etc.) So this information may be outdated OR I might have 'mis-remembered' some of the details.

    América Móvil call centers were in Miami and Mexico. Early morning calls tend to be directed to the Miami center while calls later in the day and at busier times will more often go to another center.

    The Howard Forum had a thread running at one time that listed a phone number that went directly to the Miami center always. It also listed a few email contacts of 2nd tier support that could solve problems and skip the 1st level. I was able to use this method to solve several lost minutes, expired minutes and account expiration problems.
  • wa8yxm's avatar
    wa8yxm
    Explorer III
    Mar 09, 2018
    I am over 50 gB on my T-Mobile unlimited plan this month. (HINT HINT) they tell me if Im on a congested tower they may de-rate my service a bit (And so they did for about 5 minutes) but I get 10 GIG high speed to other deivces, after that they throttle to about 110% of "Full Speed" on the tower I'm using now (Meaning I don't notice on this tower, I do on other towers) and 50 Gig full speed to phone (or less depending on tower) and I may get downgraded to Edge if tower is very busy.

    On your non-Cellular devices (Your comnputers) make sure to mark the Wi-Fi connetion to the hot spot as A METERED connection how to do this depends on your wi-fi adapter software...

    On a Chrome book I do not see a way to do this. Been a while since I did it with Widders (windows) That way UPDATES will not download.. They can eat up a couple hundred Megs (or more) very very fast.
  • tinstartrvlr's avatar
    tinstartrvlr
    Explorer
    Mar 09, 2018
    Also if you are using your hotspot with a laptop that runs Windows, the updates can eat up a bunch of data. Found that out the hard way.
  • kerrlakeRoo's avatar
    kerrlakeRoo
    Explorer
    Mar 09, 2018
    trb46 wrote:
    kerrlakeRoo wrote:
    Am currently using Total Wireless, another Tracfone subsidary. Have either use them or straighttalk for about 6 years.
    Yes customer service sucks, is a total joke.


    Do you know which towers Total Wireless uses (AT&T, Verizon, T-Mobile, etc.)?

    Total wireless is on Verizon towers.
    Straighttalk can be verizon or att it depends on which phone you get.
  • hugemoth's avatar
    hugemoth
    Explorer
    Mar 09, 2018
    I use a Straight talk hot spot with an Android tablet. To stop unwanted data use I logged into my Google account online and clicked on do not update apps. Makes a huge difference!
  • Gulfcoast's avatar
    Gulfcoast
    Explorer
    Mar 09, 2018
    I've used Straight Talk since they began service with phones and two hotspots... never one minutes trouble out of them.

    Excellent in every way and I've called them a few times.

    When you call any tech support, the first words out of your mouth should be.... please transfer me to tech support in the USA.
  • trb46's avatar
    trb46
    Explorer
    Mar 09, 2018
    kerrlakeRoo wrote:
    Am currently using Total Wireless, another Tracfone subsidary. Have either use them or straighttalk for about 6 years.
    Yes customer service sucks, is a total joke.


    Do you know which towers Total Wireless uses (AT&T, Verizon, T-Mobile, etc.)?
  • Merrykalia's avatar
    Merrykalia
    Explorer II
    Mar 09, 2018
    trtog7 wrote:
    Guess I was not clear enough This is for a mobile hotspot Not a phone
    I use Tracfone and had enough trouble with them when I needed a new SIM card every time I needed to set it up as they will not send it to Canada Now I have a phone without a SIM card I put time on it at home and shortly after we cross the border it is active


    Their customer service chat is for all their products, not just the phones.
  • kerrlakeRoo's avatar
    kerrlakeRoo
    Explorer
    Mar 08, 2018
    motorola phones, from motorola.com or unlocked from amazon are great, and work with virtually any phone system cdma or gsm.

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Have been very happy with ST till this week
Last week added 4 gb to hot spot used very little and then camped in areas with no service
Tuesday when we returned to civilization my hotspot was unusable due to no GB left
I had not used 4 GB in a couple of days
So..... called ST Started with Tracfone at 35 cents a minute Not a good idea because of expense
Went to a Walmart and they were good enough to let me use their phone
All in all ..... was put on hold over a 2 day period for over 2 hours Once someone went to check something and after 1/2 hour had not returned Another time held for 20 minutes and then line disconnected
Finally convinced someone to tell me where I had used all the GB and guess what? I had used just over 1 GB
Now to gat my GB returned That was like pulling teeth The service reps you get on line can really do nothing and have to transfer you to another department which has more authority which was where all the holding went on
It would have been nice if someone had at least sounded sorry for my problems but no such luck
Will continue to use ST and keep my fingers crossed because it is the cheapest I can get to do what I want","body@stringLength":"1350","rawBody":"I have been using Straight Talk as a back up wifi for when the campgrounds don't work well or I want to do banking, Skyping and such
Have been very happy with ST till this week
Last week added 4 gb to hot spot used very little and then camped in areas with no service
Tuesday when we returned to civilization my hotspot was unusable due to no GB left
I had not used 4 GB in a couple of days
So..... called ST Started with Tracfone at 35 cents a minute Not a good idea because of expense
Went to a Walmart and they were good enough to let me use their phone
All in all ..... was put on hold over a 2 day period for over 2 hours Once someone went to check something and after 1/2 hour had not returned Another time held for 20 minutes and then line disconnected
Finally convinced someone to tell me where I had used all the GB and guess what? I had used just over 1 GB
Now to gat my GB returned That was like pulling teeth The service reps you get on line can really do nothing and have to transfer you to another department which has more authority which was where all the holding went on
It would have been nice if someone had at least sounded sorry for my problems but no such luck
Will continue to use ST and keep my fingers crossed because it is the cheapest I can get to do what I 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{\n /* faking it; should be 33.33333333% */\n width: 25%;\n }\n\n .col-lg-8 {\n /* faking it; should be 66.66666667% */\n width: 75%;\n }\n\n .col-lg-10 {\n width: 83.33333333%;\n }\n\n .col-lg-12 {\n width: 100%;\n }\n}\n\n.pull-left {\n float: left;\n width: 100%;\n\n @media screen and (min-width: 767px) {\n float: none;\n width: auto;\n }\n\n @media screen and (min-width: 992px) {\n float: left;\n }\n}\n\n.pad-bottom-20 {\n padding-bottom: $theme-space-base;\n}\n\n.pad-top-20 {\n padding-top: $theme-space-base;\n}\n\n.pad-top-30 {\n padding-top: calc($bootstrap-padding * 2);\n}\n\n.pad-top-40 {\n @media screen and (min-width: 992px) {\n padding-top: $theme-space-large;\n }\n}\n\n.margin-left-20 {\n @media screen and (min-width: 992px) {\n margin-left: $theme-space-base;\n }\n}\n\n.margin-top-20 {\n @media screen and (min-width: 992px) {\n margin-top: $theme-space-base;\n }\n}\n\n.text-center {\n text-align: center;\n}\n\n.text-right {\n text-align: right;\n}\n\n.text-smaller,\n.text-small {\n font-size: $theme-type-size-xsmall;\n}\n\n.text-large {\n font-size: $theme-type-size-xlarge;\n}\n\n.footer-contact {\n p {\n display: flex;\n flex-direction: row;\n justify-content: center;\n align-items: center;\n\n @media screen and (min-width: 992px) {\n display: block;\n }\n\n .text-small {\n @media screen and (max-width: 991px) {\n font-size: $theme-type-size-base;\n }\n }\n }\n\n .icon-gs-app {\n margin-right: $theme-space-base;\n max-width: 38px;\n padding-right: 2px;\n padding-top: 2px;\n\n @media screen and (min-width: 992px) {\n margin-left: 140px;\n margin-right: 0;\n }\n }\n\n .gsi-icon-phone {\n margin-bottom: -2px;\n margin-right: $theme-space-small;\n max-height: 20px;\n width: 20px;\n\n @media screen and (min-width: 992px) {\n margin-right: 0;\n }\n }\n}\n\n.footer-link {\n a,\n button {\n color: $goodsam-gray-footer;\n padding: 0 12px 0 $theme-space-small;\n }\n\n li:last-child a {\n padding-right: 0;\n }\n}\n\n.footer-top-links {\n padding-left: 0;\n list-style: none;\n display: flex;\n flex-direction: row;\n justify-content: center;\n align-items: center;\n flex-wrap: wrap;\n margin-bottom: $theme-space-small;\n font-size: 16px;\n\n @media screen and (max-width: 480px) {\n flex-direction: column;\n }\n\n @media screen and (min-width: 992px) {\n display: block;\n }\n\n li {\n margin-bottom: $theme-space-base;\n padding: 0 $theme-space-base;\n\n @media screen and (min-width: 992px) {\n padding: 0;\n }\n }\n}\n\n.footer-top {\n border-bottom: 2px solid $goodsam-gray-400;\n display: block;\n margin: auto;\n padding-top: $theme-space-small;\n text-align: center;\n\n @media screen and (min-width: 992px) {\n text-align: left;\n }\n\n .footer-logo {\n max-height: 60px;\n max-width: 140px;\n padding: $theme-space-small;\n padding-left: 0;\n padding-top: 0;\n }\n\n .footer-list {\n display: flex;\n justify-content: center;\n align-items: center;\n list-style: none;\n margin-bottom: 0;\n\n @media screen and (min-width: 992px) {\n display: block;\n float: right;\n }\n\n li {\n display: inline-block;\n padding: $theme-space-small $theme-space-xsmall;\n\n @media screen and (min-width: 992px) {\n border-right: 1px solid $goodsam-gray-700;\n float: left;\n padding: 0;\n\n &:last-child {\n border-right: 0;\n }\n }\n\n a,\n button {\n font-size: $theme-type-size-xsmall;\n text-transform: uppercase;\n\n @media screen and (max-width: 768px) {\n display: block;\n padding: $theme-space-small;\n }\n\n @media screen and (min-width: 992px) {\n font-size: $theme-type-size-small;\n }\n }\n\n .dropup {\n background-clip: padding-box;\n border: none;\n font-size: $theme-type-size-small;\n list-style: none;\n padding-left: 5px;\n position: relative;\n\n @media screen and (min-width: 992px) {\n float: left;\n }\n\n &:hover {\n .dropdown-menu {\n display: block;\n }\n }\n }\n\n .footer-dropup-toggle {\n background: none;\n border: 0;\n padding: 0;\n\n .fa-angle-up {\n /* @include li-icon ($fa-var-angle-up, $pseudo: before, $size: $theme-type-size-base, $color: $goodsam-gray-footer);\n padding-left: $theme-space-xsmall;\n padding-right: $theme-space-xsmall; */\n }\n }\n\n .dropdown-menu {\n background-color: #fff;\n border-radius: 4px;\n bottom: 100%;\n margin: 2px 0 0;\n min-width: 160px;\n padding: $theme-space-xsmall 0;\n position: absolute;\n right: 0;\n\n li {\n border-right: 0;\n float: none;\n text-align: left;\n\n @media screen and (max-width: 768px) {\n display: block;\n }\n\n a {\n color: $goodsam-gray;\n display: block;\n text-transform: none;\n\n &:hover {\n outline: 5px auto -webkit-focus-ring-color;\n outline-offset: -2px;\n }\n }\n }\n }\n }\n }\n}\n\n.footer-terms {\n display: flex;\n flex-direction: column;\n justify-content: center;\n align-items: center;\n padding: $theme-space-small 0;\n\n @media screen and (min-width: 992px) {\n display: block;\n padding: 0;\n }\n\n > .row {\n padding-bottom: $theme-space-small;\n\n @media screen and (min-width: 992px) {\n padding-bottom: $theme-space-base;\n }\n\n &.footer-terms-order-1 {\n order: 1;\n }\n\n &.footer-terms-order-2 {\n order: 2;\n }\n }\n}\n\n.footer-bottom {\n @media screen and (min-width: 992px) {\n padding-top: $theme-space-small;\n }\n\n .footer-bottom-list-center {\n display: flex;\n flex-direction: row;\n justify-content: center;\n align-items: center;\n flex-wrap: wrap;\n float: none;\n margin: 0 auto;\n\n @media screen and (min-width: 992px) {\n display: block;\n }\n\n li {\n display: inline;\n padding: 0 $theme-space-base;\n\n @media screen and (min-width: 992px) {\n border-right: 1px solid $goodsam-gray-700;\n padding: 0;\n\n &:first-child a {\n padding-left: 0;\n }\n\n &:last-child {\n border-right: 0;\n\n a {\n padding-right: 0;\n }\n }\n }\n\n a {\n display: inline-block;\n font-size: $theme-type-size-small;\n padding: $theme-space-small;\n\n @media screen and (min-width: 992px) {\n display: inline;\n font-size: $theme-type-size-xsmall;\n padding: 0 12px 0 $theme-space-small;\n }\n }\n }\n }\n}\n\n.copyright {\n color: $goodsam-gray-footer;\n font-size: $theme-type-size-base;\n margin-bottom: 0;\n\n @media screen and (min-width: 992px) {\n margin-bottom: $theme-space-small;\n }\n}\n\n#gsFooterSocial,\n.gsFooterSocial {\n background: $goodsam-gray-200;\n padding: 0 calc($theme-space-small + $theme-space-xsmall);\n .footerSocialItems,\n #footerSocialItems {\n text-align: center;\n\n @media screen and (min-width: 767px) {\n text-align: left;\n }\n }\n\n .footerSocialItems ul,\n #footerSocialItems ul {\n list-style-type: none;\n margin: auto;\n padding-left: 0;\n\n li {\n display: inline;\n margin: 0 $theme-space-small;\n }\n }\n}\n","texts":{"custom.footer.col01.text.01":"Home","custom.footer.col01.url.01":"https://www.goodsam.com/","custom.footer.col01.text.02":"About Us","custom.footer.col01.url.02":"https://www.goodsam.com/about/","custom.footer.col01.text.03":"Contact Us","custom.footer.col01.url.03":"https://www.goodsam.com/contact","custom.footer.col01.text.04":"FAQ","custom.footer.col01.url.04":"https://www.goodsam.com/faq/","custom.footer.col01.text.05":"Site Map","custom.footer.col01.url.05":"https://www.goodsam.com/site-map.aspx","custom.footer.col02.text.01":"Code of Conduct","custom.footer.col02.url.01":"https://www.goodsam.com/code-of-conduct.aspx","custom.footer.col02.text.02":"Affiliate Program","custom.footer.col02.url.02":"https://www.goodsam.com/affiliate/","custom.footer.col02.text.03":"Become a Good Sam Campground","custom.footer.col02.url.03":"https://www.goodsamnetwork.com/","custom.footer.col02.text.04":"Good Sam Rewards Visa","custom.footer.col02.url.04":"https://www.goodsam.com/creditcard/","custom.footer.col02.text.05":"About Marcus Lemonis","custom.footer.col02.url.05":"https://www.goodsam.com/about-marcus-lemonis/","custom.footer.col03.text.01":"RV Sales","custom.footer.col03.url.01":"https://rv.campingworld.com/","custom.footer.col03.text.02":"RV Gear","custom.footer.col03.url.02":"https://www.campingworld.com/shop/","custom.footer.col03.text.03":"RV Maintenance & Repair","custom.footer.col03.url.03":"https://rv.campingworld.com/service/","custom.footer.col03.text.04":"Good Sam Membership & Services","custom.footer.col03.url.04":"https://www.goodsam.com/","custom.footer.col03.text.05":"Campground Solutions","custom.footer.col03.url.05":"https://campgroundsolutions.goodsam.com/","custom.footer.col04.text.01":"Helpful Articles and Tips","custom.footer.col04.url.01":"https://www.goodsam.com/article","custom.footer.col05.text.01":"Good Sam Apps","custom.footer.col05.url.01":"https://www.goodsam.com/rv-camping-apps/","custom.footer.col05.text.02":"Take Good Sam apps on your next RV Trip!","custom.footer.col05.url.02":"https://www.goodsam.com/rv-camping-apps/","custom.footer.col06.text.01":"Customer Service Phone Number:","custom.footer.col06.phone.number":"866-205-7451","custom.footer.col06.text.02":"Club contact number 866-205-7451","custom.footer.col06.url.02":"tel:866-205-7451","custom.footer.row01.logo.text":"Good Sam Home","custom.footer.row01.text.01":"Blog","custom.footer.row01.url.01":"http://blog.goodsam.com/","custom.footer.row01.text.02":"Careers","custom.footer.row01.url.02":"https://www.campingworldcareers.com/","custom.footer.row01.text.03":"Contact Us","custom.footer.row01.text.toggle":"Click to expand","custom.footer.row01.text.04":"Good Sam","custom.footer.row01.url.04":"https://www.goodsam.com/contact/","custom.footer.row01.text.05":"Camping World","custom.footer.row01.url.05":"https://www.campingworld.com/contact/","custom.footer.row01.text.06":"RV Sales","custom.footer.row01.url.06":"https://rv.campingworld.com/contact","custom.footer.row02.text.01":"Privacy Policy","custom.footer.row02.url.01":"https://www.goodsam.com/privacy-policy.aspx","custom.footer.row02.text.02":"California Privacy Rights","custom.footer.row02.url.02":"https://www.goodsam.com/privacy-policy.aspx#calinevada","custom.footer.row02.text.03":"Investor Relations","custom.footer.row02.url.03":"http://investor.campingworld.com","custom.footer.row02.text.04":"Terms of Use","custom.footer.row02.url.04":"https://www.goodsam.com/terms.aspx","custom.footer.row02.text.05":"Accessibility Commitment","custom.footer.row02.url.05":"https://www.goodsam.com/accessibility-commitment.aspx","custom.footer.row02.text.06":"Team Member Assistance","custom.footer.row02.url.06":"https://www.goodsam.com/helping-hand","custom.footer.social.facebook.text":"Facebook","custom.footer.social.facebook.url":"https://www.facebook.com/GoodSam","custom.footer.social.twitter.text":"Twitter","custom.footer.social.twitter.url":"https://twitter.com/GoodSam","custom.footer.social.youtube.text":"YouTube","custom.footer.social.youtube.url":"https://www.youtube.com/user/goodsamrvers","custom.footer.social.instagram.text":"Instagram","custom.footer.social.instagram.url":"https://www.instagram.com/goodsam/?hl=en","custom.footer.social.pinterest.text":"Pinterest","custom.footer.social.pinterest.url":"https://www.pinterest.com/goodsam/","custom-community-footer-copyright.text":"© {0} Good Sam Enterprises, LLC. All rights reserved."},"defaults":{"config":{"applicablePages":[],"description":"","fetchedContent":null,"__typename":"ComponentConfiguration"},"props":[],"__typename":"ComponentProperties"},"components":[{"id":"custom.widget.CustomFooter","form":null,"config":null,"props":[],"__typename":"Component"}],"grouping":"CUSTOM","__typename":"ComponentTemplate"},"properties":{"config":{"applicablePages":[],"description":"","fetchedContent":null,"__typename":"ComponentConfiguration"},"props":[],"__typename":"ComponentProperties"},"form":null,"__typename":"Component","localOverride":false},"globalCss":{"css":".custom_widget_CustomFooter_footer-wrapper_hp49n_21 {\n background: #474442;\n\n a {\n color: #dfdfdf;\n font-weight: 100;\n\n &:focus,\n &:hover {\n color: #dfdfdf;\n }\n }\n}\n.custom_widget_CustomFooter_sr-only_hp49n_34 {\n position: absolute;\n width: 0.0625rem;\n height: 0.0625rem;\n margin: -0.0625rem;\n padding: 0;\n overflow: hidden;\n clip: rect(0, 0, 0, 0);\n border: 0;\n}\n.custom_widget_CustomFooter_footer_hp49n_21 {\n line-height: 1.25rem;\n /* margin-left: auto;\n\tmargin-right: auto;\n\tpadding-left: $bootstrap-padding;\n\tpadding-right: $bootstrap-padding; */\n}\n.custom_widget_CustomFooter_container_hp49n_52 {\n margin-left: auto;\n margin-right: auto;\n max-width: 73.125rem;\n padding-left: 0.9375rem;\n padding-right: 0.9375rem;\n}\n.custom_widget_CustomFooter_row_hp49n_60 {\n /* HOTFIX - PSDS-32115 - Remove negative margins to fix mobile display */\n\n &::after {\n clear: both;\n }\n\n &::after,\n &::before {\n content: ' ';\n display: table;\n }\n}\n.custom_widget_CustomFooter_col_hp49n_74 {\n float: left;\n min-height: 0.0625rem;\n padding-left: 0.9375rem;\n padding-right: 0.9375rem;\n position: relative;\n}\n.custom_widget_CustomFooter_col-xs-10_hp49n_82,\n.custom_widget_CustomFooter_col-sm-10_hp49n_83 {\n width: 83.33333333%;\n}\n.custom_widget_CustomFooter_col-xs-12_hp49n_87,\n.custom_widget_CustomFooter_col-sm-4_hp49n_88,\n.custom_widget_CustomFooter_col-sm-12_hp49n_89,\n.custom_widget_CustomFooter_col-md-2_hp49n_90,\n.custom_widget_CustomFooter_col-md-8_hp49n_91,\n.custom_widget_CustomFooter_col-md-10_hp49n_92,\n.custom_widget_CustomFooter_col-md-12_hp49n_93,\n.custom_widget_CustomFooter_col-lg-2_hp49n_94,\n.custom_widget_CustomFooter_col-lg-8_hp49n_95,\n.custom_widget_CustomFooter_col-lg-12_hp49n_96 {\n width: 100%;\n}\n@media screen and (min-width: 767px) {\n .custom_widget_CustomFooter_col-md-2_hp49n_90 {\n width: 16.66666667%;\n }\n\n .custom_widget_CustomFooter_col-md-8_hp49n_91 {\n width: 66.66666667%;\n }\n\n .custom_widget_CustomFooter_col-md-10_hp49n_92 {\n width: 83.33333333%;\n }\n\n .custom_widget_CustomFooter_col-md-12_hp49n_93 {\n width: 100%;\n }\n}\n@media screen and (min-width: 992px) {\n .custom_widget_CustomFooter_col-lg-2_hp49n_94 {\n width: 16.66666667%;\n }\n\n .custom_widget_CustomFooter_col-lg-4_hp49n_123 {\n /* faking it; should be 33.33333333% */\n width: 25%;\n }\n\n .custom_widget_CustomFooter_col-lg-8_hp49n_95 {\n /* faking it; should be 66.66666667% */\n width: 75%;\n }\n\n .custom_widget_CustomFooter_col-lg-10_hp49n_133 {\n width: 83.33333333%;\n }\n\n .custom_widget_CustomFooter_col-lg-12_hp49n_96 {\n width: 100%;\n }\n}\n.custom_widget_CustomFooter_pull-left_hp49n_142 {\n float: left;\n width: 100%;\n\n @media screen and (min-width: 767px) {\n float: none;\n width: auto;\n }\n\n @media screen and (min-width: 992px) {\n float: left;\n }\n}\n.custom_widget_CustomFooter_pad-bottom-20_hp49n_156 {\n padding-bottom: 1.25rem;\n}\n.custom_widget_CustomFooter_pad-top-20_hp49n_160 {\n padding-top: 1.25rem;\n}\n.custom_widget_CustomFooter_pad-top-30_hp49n_164 {\n padding-top: calc(0.9375rem * 2);\n}\n.custom_widget_CustomFooter_pad-top-40_hp49n_168 {\n @media screen and (min-width: 992px) {\n padding-top: 2.5rem;\n }\n}\n.custom_widget_CustomFooter_margin-left-20_hp49n_174 {\n @media screen and (min-width: 992px) {\n margin-left: 1.25rem;\n }\n}\n.custom_widget_CustomFooter_margin-top-20_hp49n_180 {\n @media screen and (min-width: 992px) {\n margin-top: 1.25rem;\n }\n}\n.custom_widget_CustomFooter_text-center_hp49n_186 {\n text-align: center;\n}\n.custom_widget_CustomFooter_text-right_hp49n_190 {\n text-align: right;\n}\n.custom_widget_CustomFooter_text-smaller_hp49n_194,\n.custom_widget_CustomFooter_text-small_hp49n_194 {\n font-size: 0.75rem;\n}\n.custom_widget_CustomFooter_text-large_hp49n_199 {\n font-size: 1.25rem;\n}\n.custom_widget_CustomFooter_footer-contact_hp49n_203 {\n p {\n display: flex;\n flex-direction: row;\n justify-content: center;\n align-items: center;\n\n @media screen and (min-width: 992px) {\n display: block;\n }\n\n .custom_widget_CustomFooter_text-small_hp49n_194 {\n @media screen and (max-width: 991px) {\n font-size: 1rem;\n }\n }\n }\n\n 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Straight Talk customer service","moderationData":{"__ref":"ModerationData:moderation_data:2973997"},"body":"We wanted a \"hotspot\" (that is what we are talking about, right?) The wife has straight talk phone, and so we just started looking at the straight talk hotspot, Lucky for us the walmart associate, steered us to the ATT hotspot. He says that the customer service and usage rate is better with the ATT than the straight talk and they hear lots of complaint about the straight talk hotspot. We have used the ATT hotspot just minimally, but have been happy with \"usage\" rate.
With the straight talk phone we have called their customer service, but hate the whole process.
We have been kind of happy with the online chat/ordering process.","body@stripHtml({\"removeProcessingText\":false,\"removeSpoilerMarkup\":false,\"removeTocMarkup\":false,\"truncateLength\":200})@stringLength":"203","kudosSumWeight":0,"repliesCount":0,"postTime":"2018-03-12T18:17:25.000-07:00","lastPublishTime":"2018-03-12T18:17:25.000-07:00","metrics":{"__typename":"MessageMetrics","views":691},"visibilityScope":"PUBLIC","placeholder":false,"originalMessageForPlaceholder":null,"isEscalated":null,"solution":false,"entityType":"FORUM_REPLY","eventPath":"category:RVTalk/community:feyqc97479board:RVMustHaves/message:2973979/message:2973997","replies":{"__typename":"MessageConnection","pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null},"edges":[]},"attachments":{"__typename":"AttachmentConnection","edges":[],"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}},"customFields":[]},"User:user:143402":{"__typename":"User","id":"user:143402","uid":143402,"login":"ncscz","biography":null,"registrationData":{"__typename":"RegistrationData","status":null,"registrationTime":"2002-05-29T17:29:18.000-07:00"},"deleted":false,"email":"","avatar":{"__typename":"UserAvatar","url":"https://community.goodsam.com/t5/s/feyqc97479/m_assets/avatars/default/avatar-2.svg?time=1737155183000"},"rank":{"__ref":"Rank:rank:42"},"entityType":"USER","eventPath":"community:feyqc97479/user:143402"},"ModerationData:moderation_data:2973996":{"__typename":"ModerationData","id":"moderation_data:2973996","status":"APPROVED","rejectReason":null,"isReportedAbuse":false,"rejectUser":null,"rejectTime":null,"rejectActorType":null},"ForumReplyMessage:message:2973996":{"__typename":"ForumReplyMessage","author":{"__ref":"User:user:143402"},"id":"message:2973996","revisionNum":1,"uid":2973996,"depth":1,"hasGivenKudo":false,"subscribed":false,"board":{"__ref":"Forum:board:RVMustHaves"},"parent":{"__ref":"ForumTopicMessage:message:2973979"},"conversation":{"__ref":"Conversation:conversation:2973979"},"subject":"Re: Straight Talk customer service","moderationData":{"__ref":"ModerationData:moderation_data:2973996"},"body":"Disclaimer: It has been close to 10 years since I had to call for support from an América Móvil company (StraightTalk, Tracfone, Net10, etc.) So this information may be outdated OR I might have 'mis-remembered' some of the details.

América Móvil call centers were in Miami and Mexico. Early morning calls tend to be directed to the Miami center while calls later in the day and at busier times will more often go to another center.

The Howard Forum had a thread running at one time that listed a phone number that went directly to the Miami center always. It also listed a few email contacts of 2nd tier support that could solve problems and skip the 1st level. I was able to use this method to solve several lost minutes, expired minutes and account expiration problems.","body@stripHtml({\"removeProcessingText\":false,\"removeSpoilerMarkup\":false,\"removeTocMarkup\":false,\"truncateLength\":200})@stringLength":"203","kudosSumWeight":0,"repliesCount":0,"postTime":"2018-03-09T08:46:53.000-08:00","lastPublishTime":"2018-03-09T08:46:53.000-08:00","metrics":{"__typename":"MessageMetrics","views":690},"visibilityScope":"PUBLIC","placeholder":false,"originalMessageForPlaceholder":null,"isEscalated":null,"solution":false,"entityType":"FORUM_REPLY","eventPath":"category:RVTalk/community:feyqc97479board:RVMustHaves/message:2973979/message:2973996","replies":{"__typename":"MessageConnection","pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null},"edges":[]},"attachments":{"__typename":"AttachmentConnection","edges":[],"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}},"customFields":[]},"Rank:rank:40":{"__typename":"Rank","id":"rank:40","position":31,"name":"Explorer III","color":"333333","icon":null,"rankStyle":"TEXT"},"User:user:2884":{"__typename":"User","id":"user:2884","uid":2884,"login":"wa8yxm","biography":null,"registrationData":{"__typename":"RegistrationData","status":null,"registrationTime":"2006-07-04T17:54:30.000-07:00"},"deleted":false,"email":"","avatar":{"__typename":"UserAvatar","url":"https://community.goodsam.com/t5/s/feyqc97479/m_assets/avatars/default/avatar-6.svg?time=1737155183000"},"rank":{"__ref":"Rank:rank:40"},"entityType":"USER","eventPath":"community:feyqc97479/user:2884"},"ModerationData:moderation_data:2973995":{"__typename":"ModerationData","id":"moderation_data:2973995","status":"APPROVED","rejectReason":null,"isReportedAbuse":false,"rejectUser":null,"rejectTime":null,"rejectActorType":null},"ForumReplyMessage:message:2973995":{"__typename":"ForumReplyMessage","author":{"__ref":"User:user:2884"},"id":"message:2973995","revisionNum":1,"uid":2973995,"depth":1,"hasGivenKudo":false,"subscribed":false,"board":{"__ref":"Forum:board:RVMustHaves"},"parent":{"__ref":"ForumTopicMessage:message:2973979"},"conversation":{"__ref":"Conversation:conversation:2973979"},"subject":"Re: Straight Talk customer service","moderationData":{"__ref":"ModerationData:moderation_data:2973995"},"body":"I am over 50 gB on my T-Mobile unlimited plan this month. (HINT HINT) they tell me if Im on a congested tower they may de-rate my service a bit (And so they did for about 5 minutes) but I get 10 GIG high speed to other deivces, after that they throttle to about 110% of \"Full Speed\" on the tower I'm using now (Meaning I don't notice on this tower, I do on other towers) and 50 Gig full speed to phone (or less depending on tower) and I may get downgraded to Edge if tower is very busy.

On your non-Cellular devices (Your comnputers) make sure to mark the Wi-Fi connetion to the hot spot as A METERED connection how to do this depends on your wi-fi adapter software...

On a Chrome book I do not see a way to do this. Been a while since I did it with Widders (windows) That way UPDATES will not download.. They can eat up a couple hundred Megs (or more) very very fast.","body@stripHtml({\"removeProcessingText\":false,\"removeSpoilerMarkup\":false,\"removeTocMarkup\":false,\"truncateLength\":200})@stringLength":"203","kudosSumWeight":0,"repliesCount":0,"postTime":"2018-03-09T06:41:35.000-08:00","lastPublishTime":"2018-03-09T06:41:35.000-08:00","metrics":{"__typename":"MessageMetrics","views":691},"visibilityScope":"PUBLIC","placeholder":false,"originalMessageForPlaceholder":null,"isEscalated":null,"solution":false,"entityType":"FORUM_REPLY","eventPath":"category:RVTalk/community:feyqc97479board:RVMustHaves/message:2973979/message:2973995","replies":{"__typename":"MessageConnection","pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null},"edges":[]},"attachments":{"__typename":"AttachmentConnection","edges":[],"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}},"customFields":[]},"User:user:235527":{"__typename":"User","id":"user:235527","uid":235527,"login":"tinstartrvlr","biography":null,"registrationData":{"__typename":"RegistrationData","status":null,"registrationTime":"2015-09-19T14:51:02.000-07:00"},"deleted":false,"email":"","avatar":{"__typename":"UserAvatar","url":"https://community.goodsam.com/t5/s/feyqc97479/m_assets/avatars/default/avatar-9.svg?time=1737155183000"},"rank":{"__ref":"Rank:rank:42"},"entityType":"USER","eventPath":"community:feyqc97479/user:235527"},"ModerationData:moderation_data:2973994":{"__typename":"ModerationData","id":"moderation_data:2973994","status":"APPROVED","rejectReason":null,"isReportedAbuse":false,"rejectUser":null,"rejectTime":null,"rejectActorType":null},"ForumReplyMessage:message:2973994":{"__typename":"ForumReplyMessage","author":{"__ref":"User:user:235527"},"id":"message:2973994","revisionNum":1,"uid":2973994,"depth":1,"hasGivenKudo":false,"subscribed":false,"board":{"__ref":"Forum:board:RVMustHaves"},"parent":{"__ref":"ForumTopicMessage:message:2973979"},"conversation":{"__ref":"Conversation:conversation:2973979"},"subject":"Re: Straight Talk customer service","moderationData":{"__ref":"ModerationData:moderation_data:2973994"},"body":"Also if you are using your hotspot with a laptop that runs Windows, the updates can eat up a bunch of data. Found that out the hard way.","body@stripHtml({\"removeProcessingText\":false,\"removeSpoilerMarkup\":false,\"removeTocMarkup\":false,\"truncateLength\":200})@stringLength":"137","kudosSumWeight":0,"repliesCount":0,"postTime":"2018-03-09T05:51:50.000-08:00","lastPublishTime":"2018-03-09T05:51:50.000-08:00","metrics":{"__typename":"MessageMetrics","views":690},"visibilityScope":"PUBLIC","placeholder":false,"originalMessageForPlaceholder":null,"isEscalated":null,"solution":false,"entityType":"FORUM_REPLY","eventPath":"category:RVTalk/community:feyqc97479board:RVMustHaves/message:2973979/message:2973994","replies":{"__typename":"MessageConnection","pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null},"edges":[]},"attachments":{"__typename":"AttachmentConnection","edges":[],"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}},"customFields":[]},"User:user:238344":{"__typename":"User","id":"user:238344","uid":238344,"login":"kerrlakeRoo","biography":null,"registrationData":{"__typename":"RegistrationData","status":null,"registrationTime":"2017-03-20T15:28:52.000-07:00"},"deleted":false,"email":"","avatar":{"__typename":"UserAvatar","url":"https://community.goodsam.com/t5/s/feyqc97479/m_assets/avatars/default/avatar-6.svg?time=1737155183000"},"rank":{"__ref":"Rank:rank:42"},"entityType":"USER","eventPath":"community:feyqc97479/user:238344"},"ModerationData:moderation_data:2973993":{"__typename":"ModerationData","id":"moderation_data:2973993","status":"APPROVED","rejectReason":null,"isReportedAbuse":false,"rejectUser":null,"rejectTime":null,"rejectActorType":null},"ForumReplyMessage:message:2973993":{"__typename":"ForumReplyMessage","author":{"__ref":"User:user:238344"},"id":"message:2973993","revisionNum":1,"uid":2973993,"depth":1,"hasGivenKudo":false,"subscribed":false,"board":{"__ref":"Forum:board:RVMustHaves"},"parent":{"__ref":"ForumTopicMessage:message:2973979"},"conversation":{"__ref":"Conversation:conversation:2973979"},"subject":"Re: Straight Talk customer service","moderationData":{"__ref":"ModerationData:moderation_data:2973993"},"body":"
trb46 wrote:
kerrlakeRoo wrote:
Am currently using Total Wireless, another Tracfone subsidary. Have either use them or straighttalk for about 6 years.
Yes customer service sucks, is a total joke.


Do you know which towers Total Wireless uses (AT&T, Verizon, T-Mobile, etc.)?

Total wireless is on Verizon towers.
Straighttalk can be verizon or att it depends on which phone you get.","body@stripHtml({\"removeProcessingText\":false,\"removeSpoilerMarkup\":false,\"removeTocMarkup\":false,\"truncateLength\":200})@stringLength":"203","kudosSumWeight":0,"repliesCount":0,"postTime":"2018-03-09T02:54:37.000-08:00","lastPublishTime":"2018-03-09T02:54:37.000-08:00","metrics":{"__typename":"MessageMetrics","views":690},"visibilityScope":"PUBLIC","placeholder":false,"originalMessageForPlaceholder":null,"isEscalated":null,"solution":false,"entityType":"FORUM_REPLY","eventPath":"category:RVTalk/community:feyqc97479board:RVMustHaves/message:2973979/message:2973993","replies":{"__typename":"MessageConnection","pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null},"edges":[]},"attachments":{"__typename":"AttachmentConnection","edges":[],"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}},"customFields":[]},"User:user:99112":{"__typename":"User","id":"user:99112","uid":99112,"login":"hugemoth","biography":null,"registrationData":{"__typename":"RegistrationData","status":null,"registrationTime":"2008-11-08T16:26:41.000-08:00"},"deleted":false,"email":"","avatar":{"__typename":"UserAvatar","url":"https://community.goodsam.com/t5/s/feyqc97479/m_assets/avatars/default/avatar-3.svg?time=1737155183000"},"rank":{"__ref":"Rank:rank:42"},"entityType":"USER","eventPath":"community:feyqc97479/user:99112"},"ModerationData:moderation_data:2973992":{"__typename":"ModerationData","id":"moderation_data:2973992","status":"APPROVED","rejectReason":null,"isReportedAbuse":false,"rejectUser":null,"rejectTime":null,"rejectActorType":null},"ForumReplyMessage:message:2973992":{"__typename":"ForumReplyMessage","author":{"__ref":"User:user:99112"},"id":"message:2973992","revisionNum":1,"uid":2973992,"depth":1,"hasGivenKudo":false,"subscribed":false,"board":{"__ref":"Forum:board:RVMustHaves"},"parent":{"__ref":"ForumTopicMessage:message:2973979"},"conversation":{"__ref":"Conversation:conversation:2973979"},"subject":"Re: Straight Talk customer service","moderationData":{"__ref":"ModerationData:moderation_data:2973992"},"body":"I use a Straight talk hot spot with an Android tablet. To stop unwanted data use I logged into my Google account online and clicked on do not update apps. Makes a huge difference!","body@stripHtml({\"removeProcessingText\":false,\"removeSpoilerMarkup\":false,\"removeTocMarkup\":false,\"truncateLength\":200})@stringLength":"179","kudosSumWeight":0,"repliesCount":0,"postTime":"2018-03-09T01:09:09.000-08:00","lastPublishTime":"2018-03-09T01:09:09.000-08:00","metrics":{"__typename":"MessageMetrics","views":691},"visibilityScope":"PUBLIC","placeholder":false,"originalMessageForPlaceholder":null,"isEscalated":null,"solution":false,"entityType":"FORUM_REPLY","eventPath":"category:RVTalk/community:feyqc97479board:RVMustHaves/message:2973979/message:2973992","replies":{"__typename":"MessageConnection","pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null},"edges":[]},"attachments":{"__typename":"AttachmentConnection","edges":[],"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}},"customFields":[]},"User:user:223077":{"__typename":"User","id":"user:223077","uid":223077,"login":"Gulfcoast","biography":null,"registrationData":{"__typename":"RegistrationData","status":null,"registrationTime":"2005-07-17T17:55:10.000-07:00"},"deleted":false,"email":"","avatar":{"__typename":"UserAvatar","url":"https://community.goodsam.com/t5/s/feyqc97479/m_assets/avatars/default/avatar-7.svg?time=1737155183000"},"rank":{"__ref":"Rank:rank:42"},"entityType":"USER","eventPath":"community:feyqc97479/user:223077"},"ModerationData:moderation_data:2973991":{"__typename":"ModerationData","id":"moderation_data:2973991","status":"APPROVED","rejectReason":null,"isReportedAbuse":false,"rejectUser":null,"rejectTime":null,"rejectActorType":null},"ForumReplyMessage:message:2973991":{"__typename":"ForumReplyMessage","author":{"__ref":"User:user:223077"},"id":"message:2973991","revisionNum":1,"uid":2973991,"depth":1,"hasGivenKudo":false,"subscribed":false,"board":{"__ref":"Forum:board:RVMustHaves"},"parent":{"__ref":"ForumTopicMessage:message:2973979"},"conversation":{"__ref":"Conversation:conversation:2973979"},"subject":"Re: Straight Talk customer service","moderationData":{"__ref":"ModerationData:moderation_data:2973991"},"body":"I've used Straight Talk since they began service with phones and two hotspots... never one minutes trouble out of them.

Excellent in every way and I've called them a few times.

When you call any tech support, the first words out of your mouth should be.... please transfer me to tech support in the USA.","body@stripHtml({\"removeProcessingText\":false,\"removeSpoilerMarkup\":false,\"removeTocMarkup\":false,\"truncateLength\":200})@stringLength":"203","kudosSumWeight":0,"repliesCount":0,"postTime":"2018-03-08T21:49:45.000-08:00","lastPublishTime":"2018-03-08T21:49:45.000-08:00","metrics":{"__typename":"MessageMetrics","views":690},"visibilityScope":"PUBLIC","placeholder":false,"originalMessageForPlaceholder":null,"isEscalated":null,"solution":false,"entityType":"FORUM_REPLY","eventPath":"category:RVTalk/community:feyqc97479board:RVMustHaves/message:2973979/message:2973991","replies":{"__typename":"MessageConnection","pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null},"edges":[]},"attachments":{"__typename":"AttachmentConnection","edges":[],"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}},"customFields":[]},"User:user:84670":{"__typename":"User","id":"user:84670","uid":84670,"login":"trb46","biography":null,"registrationData":{"__typename":"RegistrationData","status":null,"registrationTime":"2012-08-10T18:20:43.000-07:00"},"deleted":false,"email":"","avatar":{"__typename":"UserAvatar","url":"https://community.goodsam.com/t5/s/feyqc97479/m_assets/avatars/default/avatar-4.svg?time=1737155183000"},"rank":{"__ref":"Rank:rank:42"},"entityType":"USER","eventPath":"community:feyqc97479/user:84670"},"ModerationData:moderation_data:2973990":{"__typename":"ModerationData","id":"moderation_data:2973990","status":"APPROVED","rejectReason":null,"isReportedAbuse":false,"rejectUser":null,"rejectTime":null,"rejectActorType":null},"ForumReplyMessage:message:2973990":{"__typename":"ForumReplyMessage","author":{"__ref":"User:user:84670"},"id":"message:2973990","revisionNum":1,"uid":2973990,"depth":1,"hasGivenKudo":false,"subscribed":false,"board":{"__ref":"Forum:board:RVMustHaves"},"parent":{"__ref":"ForumTopicMessage:message:2973979"},"conversation":{"__ref":"Conversation:conversation:2973979"},"subject":"Re: Straight Talk customer service","moderationData":{"__ref":"ModerationData:moderation_data:2973990"},"body":"
kerrlakeRoo wrote:
Am currently using Total Wireless, another Tracfone subsidary. Have either use them or straighttalk for about 6 years.
Yes customer service sucks, is a total joke.


Do you know which towers Total Wireless uses (AT&T, Verizon, T-Mobile, etc.)?","body@stripHtml({\"removeProcessingText\":false,\"removeSpoilerMarkup\":false,\"removeTocMarkup\":false,\"truncateLength\":200})@stringLength":"203","kudosSumWeight":0,"repliesCount":0,"postTime":"2018-03-08T19:46:10.000-08:00","lastPublishTime":"2018-03-08T19:46:10.000-08:00","metrics":{"__typename":"MessageMetrics","views":690},"visibilityScope":"PUBLIC","placeholder":false,"originalMessageForPlaceholder":null,"isEscalated":null,"solution":false,"entityType":"FORUM_REPLY","eventPath":"category:RVTalk/community:feyqc97479board:RVMustHaves/message:2973979/message:2973990","replies":{"__typename":"MessageConnection","pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null},"edges":[]},"attachments":{"__typename":"AttachmentConnection","edges":[],"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}},"customFields":[]},"Rank:rank:41":{"__typename":"Rank","id":"rank:41","position":33,"name":"Explorer II","color":"333333","icon":null,"rankStyle":"TEXT"},"User:user:380213":{"__typename":"User","id":"user:380213","uid":380213,"login":"Merrykalia","biography":null,"registrationData":{"__typename":"RegistrationData","status":null,"registrationTime":"2005-04-18T11:19:55.000-07:00"},"deleted":false,"email":"","avatar":{"__typename":"UserAvatar","url":"https://community.goodsam.com/t5/s/feyqc97479/m_assets/avatars/default/avatar-9.svg?time=1737155183000"},"rank":{"__ref":"Rank:rank:41"},"entityType":"USER","eventPath":"community:feyqc97479/user:380213"},"ModerationData:moderation_data:2973989":{"__typename":"ModerationData","id":"moderation_data:2973989","status":"APPROVED","rejectReason":null,"isReportedAbuse":false,"rejectUser":null,"rejectTime":null,"rejectActorType":null},"ForumReplyMessage:message:2973989":{"__typename":"ForumReplyMessage","author":{"__ref":"User:user:380213"},"id":"message:2973989","revisionNum":1,"uid":2973989,"depth":1,"hasGivenKudo":false,"subscribed":false,"board":{"__ref":"Forum:board:RVMustHaves"},"parent":{"__ref":"ForumTopicMessage:message:2973979"},"conversation":{"__ref":"Conversation:conversation:2973979"},"subject":"Re: Straight Talk customer service","moderationData":{"__ref":"ModerationData:moderation_data:2973989"},"body":"
trtog7 wrote:
Guess I was not clear enough This is for a mobile hotspot Not a phone
I use Tracfone and had enough trouble with them when I needed a new SIM card every time I needed to set it up as they will not send it to Canada Now I have a phone without a SIM card I put time on it at home and shortly after we cross the border it is active


Their customer service chat is for all their products, not just the phones.","body@stripHtml({\"removeProcessingText\":false,\"removeSpoilerMarkup\":false,\"removeTocMarkup\":false,\"truncateLength\":200})@stringLength":"203","kudosSumWeight":0,"repliesCount":0,"postTime":"2018-03-08T16:54:13.000-08:00","lastPublishTime":"2018-03-08T16:54:13.000-08:00","metrics":{"__typename":"MessageMetrics","views":690},"visibilityScope":"PUBLIC","placeholder":false,"originalMessageForPlaceholder":null,"isEscalated":null,"solution":false,"entityType":"FORUM_REPLY","eventPath":"category:RVTalk/community:feyqc97479board:RVMustHaves/message:2973979/message:2973989","replies":{"__typename":"MessageConnection","pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null},"edges":[]},"attachments":{"__typename":"AttachmentConnection","edges":[],"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}},"customFields":[]},"ModerationData:moderation_data:2973988":{"__typename":"ModerationData","id":"moderation_data:2973988","status":"APPROVED","rejectReason":null,"isReportedAbuse":false,"rejectUser":null,"rejectTime":null,"rejectActorType":null},"ForumReplyMessage:message:2973988":{"__typename":"ForumReplyMessage","author":{"__ref":"User:user:238344"},"id":"message:2973988","revisionNum":1,"uid":2973988,"depth":1,"hasGivenKudo":false,"subscribed":false,"board":{"__ref":"Forum:board:RVMustHaves"},"parent":{"__ref":"ForumTopicMessage:message:2973979"},"conversation":{"__ref":"Conversation:conversation:2973979"},"subject":"Re: 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