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ArticFox_676's avatar
ArticFox_676
Explorer
Jun 12, 2015

Thank you CW for all your help

Thank you for fixing our purchase. We purchased a patio mat and when we left CW and stopped for lunch we realized they didn't give us the right sale price. Went back to CW with the receipt and explained what happened. It took a few minutes but we received the correct sale price and refund. They were responsive and respectful. What more could a customer ask for.

Thank you CW of Coco Florida.

5 Replies

  • Everyone is human and mistakes happen. The store was short handed and someone was filling in on the register. It is just as much my fault for not paying attention at the time of the transaction. I believe the fault is not all one person's. I know I have bad days and am not always perfect.
  • What more could a customer ask for.


    The correct price the first time so you didn't have to waste your time going back?
  • WOW!!!! a happy customer, bet theres more out there. most post are not happy campers.good for that store.
  • ArticFox 676,

    Thank you for your time and sharing your experience. Have a great weekend and travel safe always.

    Mark
    Marcus' Rapid Response Team

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