To All Canadian Shaw Direct Subscribers.

Shaw has NEVER sent replacement receivers, remotes or any other kind of equipment to the US or Mexico if a replacement was needed for a unit that stopped working. You always had to have them send it to a Canadian address and then have that person send it on to you. As far as setting up a dish, I would think that any snowbird would learn to do this before you head south but even if you don't I am sure that any Canadian down south would be more than willing to help and a lot of us have more experience in this than most techs have that you would speak to anyway. I can understand why the company is reluctant to carry on exactly as before because people will have the high def in their home and regardless of what they are told they will expect reception from the new satellite any where they go. A lot of people will just not listen regardless of how many times they are told something. You just can not fix or teach stupid and stubborn people. I really don't expect anything different than before from Shaw with what they have told me in writing. I guess time will tell and I will deal with it then. I am watching the flood news on Global TV in the US as I am writing this. It is not high def but I did not have it before, so no big deal for me.