TomTom Horrible Routing
I have a Via 1505 with updated maps. I recently went on a trip to Fla. where the GPS was more harm than good. It is set to Fastest and IQ enabled. It sent me thru Jacksonville on 95 instead of 295 ...
Forum Discussion
Well I contacted TomTom last Friday about the routing problems and gave them very specific locations and mileage and times that their routing was failing. Here is their response they sent today-
My name is Nameeta, and I will be assisting you today.
Due to higher than normal call volume, we apologize for delay in responding to your query. We appreciate your patience.
I am sorry to hear that you are unable to get the correct routing on your VIA 1500 device. I assure you I will do everything I can in order to assist you with this issue.
- Perform factory reset:
- Tap at the center of the map screen to get the main menu.
- Tap on Settings.
- Tap on "Reset factory reset settings"
- Once the factory reset is complete it will ask you to select the language.
- Instead of selecting the language follow the instructions stated in the link below to perform recovery mode with your device:
My device doesn't start or displays a cross. What should I do? (Click on: Devices using MyDRIVE)
My name is Nameeta, and I will be assisting you today.
Due to higher than normal call volume, we apologize for delay in responding to your query. We appreciate your patience.
I am sorry to hear that you are unable to get the correct routing on your VIA 1500 device. I assure you I will do everything I can in order to assist you with this issue.
- Perform factory reset:
- Tap at the center of the map screen to get the main menu.
- Tap on Settings.
- Tap on "Reset factory reset settings"
- Once the factory reset is complete it will ask you to select the language.
- Instead of selecting the language follow the instructions stated in the link below to perform recovery mode with your device:
My device doesn't start or displays a cross. What should I do? (Click on: Devices using MyDRIVE)
