I have a VIA 1530 unit and it is not updating. It is connected to the PC and leave it on for hours and it keeps stopping or saying some problem. I am on "MyTomTom" account correctly. Have updated before and it took forever. Now, three days and no go. It seems it always has 400 minutes to go! The unit says "no maps found" after hours of supposedly updating. Thanks,

Try resetting the unit. Hold the "on" button down for 8 seconds (you'll hear the drums on the splash screen then"Also, if you're using MyTomTom "software" (the website interface" right click the icon in the system tray and go to settings and "clear the cache" and reboot your computer and do this step again.This might helpWoodGlue

Also, you do have sufficient room on your TomTom for the update, right?They take a micro USB card. I just bought a 32GB version at Amazon foe $19.95WoodGlue

Trying it again. My tomtom page states I have the map on my device. Maybe, need to take the device outside to get valid satelite??? Anyway while the site says I have it but not the GPS/fix the unit acts like it is updating with 300 or so minutes left! Why would I need more storage if just updating my map? I have updated one time before without any problems or so I think. Thanks for the help! I will try your suggestions if this one fails. Also, turned off the "sleep" mode timer for the PC just in case that was a problem. I am using my laptop for this forum and not disturbing the pc.

navybanker wrote:Trying it again. My tomtom page states I have the map on my device. Maybe, need to take the device outside to get valid satelite??? Anyway while the site says I have it but not the GPS/fix the unit acts like it is updating with 300 or so minutes left! Why would I need more storage if just updating my map? I have updated one time before without any problems or so I think. Thanks for the help! I will try your suggestions if this one fails. Also, turned off the "sleep" mode timer for the PC just in case that was a problem. I am using my laptop for this forum and not disturbing the pc.Just make sure you clear the cache as I suggested. The GPSQuickFix is only a 36k (or so) sized file.

Well it didn't work with the sleep mode off. As best I can tell the maps on the tomtom have been removed and the website mytomtom thinks I have the new 9.10 version of US/Canada and my device states "no maps found'. I do not understand the suggestion system tray and clear the cache. Sorry not a computer person. The website starts downloading as it thinks and six hours later, no maps found. Available memory says 477.75mb but how large is the new map?

tomtom updates | Good Sam Community

13 Replies

navybanker
Explorer
Aug 17, 2013
Trying it again. My tomtom page states I have the map on my device. Maybe, need to take the device outside to get valid satelite??? Anyway while the site says I have it but not the GPS/fix the unit acts like it is updating with 300 or so minutes left! Why would I need more storage if just updating my map? I have updated one time before without any problems or so I think. Thanks for the help! I will try your suggestions if this one fails. Also, turned off the "sleep" mode timer for the PC just in case that was a problem. I am using my laptop for this forum and not disturbing the pc.
WoodGlue
Explorer
Aug 17, 2013
Also, you do have sufficient room on your TomTom for the update, right?

They take a micro USB card. I just bought a 32GB version at Amazon foe $19.95

WoodGlue
WoodGlue
Explorer
Aug 17, 2013
Try resetting the unit. Hold the "on" button down for 8 seconds (you'll hear the drums on the splash screen then"

Also, if you're using MyTomTom "software" (the website interface" right click the icon in the system tray and go to settings and "clear the cache" and reboot your computer and do this step again.

This might help

WoodGlue

Forum Discussion

tomtom updates

13 Replies

About RV Must Haves

Related Content

TomTom Horrible Routing

F550 Update Post

Yellowstone Update

TomTom XXL Gps

Good Sam Community Update (Patch Notes) 03/05/24