LOL! I have a similar story....
Went to Best Buy on Saturday, to purchase a new TV that they advertised on sale. At 60", I don't have a car to fit it in, so I wanted it delivered.
At the Best Buy closest to me, they tell me they don't have it in stock, but the BB some 35 miles away has two in stock. I tell them great, let's order it up for delivery. The answer I got was that *I* would have to drive the 35 miles to the other store and order it there, for delivery to my condo! I just laughed and told them that wasn't an option. They refused to budge. So I drove right across the street to Sears, where they had the exact same model for the exact same price. I had it delivered yesterday.....
So many of the Stick/Brick stores are complaining about competition from online sales, but they sure aren't helping themselves out......