Forum Discussion

RavensFan24's avatar
RavensFan24
Explorer
Mar 30, 2016

Tried to give business, but couldn't happen

I tried to buy a Tandem Fender Skirt for my trailer and it took at least 10 phone calls to 2 different Camping World's to get a simple price quote. When I finally did get a price quote from one dealership, they couldn't ship to me and they were over an hour away. so I tried the closer location and they quoted me a different, higher price for the same product.

Between all the phone calls, mis-transferred calls, extended hold time before even being spoken to, transferred to lines that no one answers and has no voice mail and being given two different quotes, I gave my business to TrekwoodRV.com instead.

It's sad that it takes that much effort on a customer's part to get any kind of service at all from the company that was more than happy to take my money for my trailer. Also, if someone says they'll call you back....it'd be nice if someone actually called you back. You get paid to do a job....DO IT!

Pathetic example of customer service from Camping World.
  • RavenFam24. Sent UPS ground.

    Additional information: I just received a small package via UPS. Weighed maybe 2 pounds, sent from one state away, item cost $12, shipping cost was $11.83. Shipping cost is astronomical and I don't understand how Amazon does it for free unless they receive a substantial discount.
  • TinyoneRV wrote:
    I would not expect a CW store to ship anything. That's not the business they're in. If you want something shipped to you go to campingworld.com. I found 269 listed there. Not claiming to know anything about fender skirts or their prices, only that it is available.


    I wasn't expecting CW to ship it to me from their store. I just figured that since they were ordering an item and having it shipped to them, they could just have it shipped to me from whoever was shipping it to them. Seemed to me just a matter of giving the shipper a diff't address, but apparently that is not the case.

About RV Must Haves

Have a product you cannot live without? Share it with the community!8,793 PostsLatest Activity: Aug 22, 2023