Turbo tax admits their mistake!!
Here is a link to a letter I received today. Turbo tax has made some very unpopular changes to their system this year. This letter is their agreement to fix the problem. I have been very pleased w...
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The latest info I have received from Turbo Tax is that as of Feb 7, 2015 when you pull up the program on your computer, it will do the upgrade to make your program like it was in the past, as no cost. I was one of the real unhappy customers of their's as I have used the TurboTax Delux version for years. Nothing on this years product indicated it was any difference, same basic price etc. However upon loading it n my computer, I found some of the forms I have used in the past were no longer included but could be purchased. So the end cost of the same product as last year was going to be about double. If a person has already filed with the "lite" version, Turbo Tax will send them a $25 refund. For those that haven't filed yet, just wait till after tomorrow, Feb 7 to download the complete program.
Whatever their reasons were, Turbo Tax got roasted on the Internet, far and wide for these under the table changes. Hopefully they and other companies will take note, that if they plan to make changes in a long standing product, they better be up front about it. Think I will wait a few days into next week to check on the download as their servers may be busy.
Whatever their reasons were, Turbo Tax got roasted on the Internet, far and wide for these under the table changes. Hopefully they and other companies will take note, that if they plan to make changes in a long standing product, they better be up front about it. Think I will wait a few days into next week to check on the download as their servers may be busy.
