Turbo tax admits their mistake!!
Here is a link to a letter I received today. Turbo tax has made some very unpopular changes to their system this year. This letter is their agreement to fix the problem. I have been very pleased w...
Forum Discussion
I did my taxes today on TT.
For the first time ever I could not buy a version that suited my needs, Always in the past I bought what was designated as the 'Basic' version. Perfect for us filing jointly and it did all our mortgage stuff as well as itemized deductions. Usually about $25 or so.
No version like that available so I had to buy a Deluxe version (Deductions & Homeowners) with State Return for around $45. I did not want a State one as Colorado allows you to file free on-line and that is what I have always done, so I thought that if I have paid for it I will use it. How wrong can you be.
It calculated by State Refund at around $365. When I went to file it, there was a fee of $39.95 required! Not only that it would be a further $19.95 fee to process it!
So, I went on line and printed the State forms, did them manually and then again did them on line. In both ways the refund was $325. Hmmm - about $39.95 difference. So that means they were going to rip me off for a payment of $39.95 and get the same refund as doing on the State website.
Last time I ever use Turbo Tax, and I have been using them for 16 years.
For the first time ever I could not buy a version that suited my needs, Always in the past I bought what was designated as the 'Basic' version. Perfect for us filing jointly and it did all our mortgage stuff as well as itemized deductions. Usually about $25 or so.
No version like that available so I had to buy a Deluxe version (Deductions & Homeowners) with State Return for around $45. I did not want a State one as Colorado allows you to file free on-line and that is what I have always done, so I thought that if I have paid for it I will use it. How wrong can you be.
It calculated by State Refund at around $365. When I went to file it, there was a fee of $39.95 required! Not only that it would be a further $19.95 fee to process it!
So, I went on line and printed the State forms, did them manually and then again did them on line. In both ways the refund was $325. Hmmm - about $39.95 difference. So that means they were going to rip me off for a payment of $39.95 and get the same refund as doing on the State website.
Last time I ever use Turbo Tax, and I have been using them for 16 years.
