Forum Discussion

jrs1871's avatar
jrs1871
Explorer
Apr 10, 2020

turn on camera for video conferencing

Will the Covid shutdown, our doctor has gone to teleconferencing for checkup appointments. I have a Moto5g and have been unable to get the camera to function for a conference. I can see the doctor fine, but nothing comes through from my end.
So I loaded Zoom to see if I could bet that video conferencing to work. It loaded fine but when I tried to set up a link with my daughter, who has Zoom, it would not complete the invite.
Obviously I am doing something wrong, missing a step, or have something set wrong but I need to figure it out for a doctor conference next week.
  • Dick_B's avatar
    Dick_B
    Explorer
    Apr 10, 2020
    We're just learning also but there may be a small icon that shows a camera (ours is in the upper right) that you have to click on for the other party to see you.
    We have the same video conference with our doctor for next Monday. We may be good at this before it is all over.
  • jhlady's avatar
    jhlady
    Explorer
    Apr 10, 2020
    In Zoom you have to click on Start Video to get your camera broadcasting. You might also go into Windows Camera application and make sure your camera is functioning properly as well.

    Same with Audio, to enable your microphone you need to Start Audio.

    Hope this helps. FYI, Zoom has a number of YouTube videos that are very well done and may help you through this process as well.

    John
  • ndrorder's avatar
    ndrorder
    Explorer
    Apr 10, 2020
    When installing zoom last week, the speaker and camera had to be authorized for zoom usage. On the left most screen, (hands free screen) we had to select 'use device audio'. Once selected, then zoom asked for access to the microphone and camera.
  • jrs1871's avatar
    jrs1871
    Explorer
    Apr 11, 2020
    Well after a lot of trial and error, searching the user manual and the internet, I found out why I couldn't turn on the camera for video conferencing. My phone doesn't have that capability. Since it has been acting up quite a bit lately, I think it is time for replacement. I did get almost four years out of it so I guess it is time.
  • joebedford's avatar
    joebedford
    Nomad II
    Apr 11, 2020
    My phone is so old it wouldn't even load Zoom - incompatible Android version.
  • mr__ed's avatar
    mr__ed
    Explorer
    Apr 12, 2020
    ndrorder wrote:
    When installing zoom last week, the speaker and camera had to be authorized for zoom usage. On the left most screen, (hands free screen) we had to select 'use device audio'. Once selected, then zoom asked for access to the microphone and camera.


    X2. I needed to do the same with Zoom on my android tablet this morning.

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