Unknown Data Use
I am only marginally computer savvy, so I need some help. I have ATT USB plug in for my internet access. In the past few days I have noticed theta on my device and on my ATT on screen internet m...
Forum Discussion
Bill.Satellite wrote:
Shut off some programs? Could you give us some details? Did AT&T help for did they just confirm whatever you did worked?
OP here: I do believe it was my anti-virus program constantly updating database files, as I saw hundreds of files that were part of the anti virus program.
As I have no absolute proof, I will not name the program, but it is a popular, well known program costing about $70.00 per year.
When I get to a place with decent, and free, wi-fi I will uninstall and reload the program. Right now, I do not have a lot of data left in my allowance.
Did ATT help?, Yes, sort of. I spoke with the technical department. They checked my usage and confirmed that it was not my device, but the data use was happening.
They suggested it was likely that a program was constantly updating for some reason. I think they were right.
