I have been using both FIREFOX and CHROME for a long time but here recently (past couple of days) I have been getting an AD from AMAZONAWS that blocks my computer from being used and Microsoft jumps in and tells me I have a TRACKER capable of getting my personal data.Computer lock ups and wants me to call MICROSOFT at one of their tech supports number 888-609-0405 or 888-609-0407...I am able to reset the computer and after I am on again for a few minutes I get the same thing again.I have finally figured out it is when I am logged into WOODALLs FORUM when using the CHROME BROWSER... I downloaded the latest version of CHROME which I was already using and same results...When using Microsoft Edge or FIREFOX browser all works just fine...Just curious if anyone is experiencing this... Have been using FIREFOX now for my some ten or so TABs that are opened shared between two of my 24-inch monitors... All is normal so far now... My computer is WIN 10...Roy Ken

Hi Roy,It sounds like some adware has snuck itself into Chrome. I use Chrome with Woodalls and experience no such advertisement.I recommend downloading the free version of Malwarebytes and run a scan on your computer. It should find what's bugging Chrome and delete it for you.

DO NOT call that "customer service number." It is NOT an official number and is a Trojan worm!! It also came thru on our Edge.

Definitely NOT Microsoft "jumping in". A clear case of malware. I use Chrome exclusively and have never seen anything like that from any RV.Net portal.X 2 on Malwarebytes

TOMKAREN13 - I did do a check on the 888 number and thought it said it was MICROSOFT Technical Serv... Had five or six number all around the o4o5 number...It has a audio with it and they say they are MICROSOFT urging you to call the 888 number...Nope did not call it or click on anything on the page...MALWAREBYTES came up with the AMAZONAWS link... I had two on my computer one with more additional ltrs and the a second one with (2) after it... Both of those got deleted... Then today it popped again when I was using CHROME... This time it didn't find any adware... I ran MALWAREBYTES again...I hate this **** haha... Have been using FIREFOX and CHROME for many years with no problems at all...The only way to get going again is to REBOOT... My computer is a DELL INSPIRON 17R5737 using INTEL CORE i7-4500U CPU x64 bit processor...What else did you do to get rid of it...Roy Ken

USING CHROME BROWSER | Good Sam Community

GordonThree
Explorer
Jan 31, 2017
Hi Roy,

It sounds like some adware has snuck itself into Chrome. I use Chrome with Woodalls and experience no such advertisement.

I recommend downloading the free version of Malwarebytes and run a scan on your computer. It should find what's bugging Chrome and delete it for you.
tomkaren13
Explorer
Jan 31, 2017
DO NOT call that "customer service number." It is NOT an official number and is a Trojan worm!!
It also came thru on our Edge.
sch911
Explorer
Jan 31, 2017
Definitely NOT Microsoft "jumping in". A clear case of malware. I use Chrome exclusively and have never seen anything like that from any RV.Net portal.

X 2 on Malwarebytes
4aSong
Explorer
Jan 31, 2017
X 3 on Malwarebytes
RoyB
Explorer II
Jan 31, 2017
TOMKAREN13 - I did do a check on the 888 number and thought it said it was MICROSOFT Technical Serv... Had five or six number all around the o4o5 number...

It has a audio with it and they say they are MICROSOFT urging you to call the 888 number...

Nope did not call it or click on anything on the page...

MALWAREBYTES came up with the AMAZONAWS link... I had two on my computer one with more additional ltrs and the a second one with (2) after it... Both of those got deleted... Then today it popped again when I was using CHROME... This time it didn't find any adware... I ran MALWAREBYTES again...

I hate this **** haha... Have been using FIREFOX and CHROME for many years with no problems at all...

The only way to get going again is to REBOOT... My computer is a DELL INSPIRON 17R5737 using INTEL CORE i7-4500U CPU x64 bit processor...

What else did you do to get rid of it...

Roy Ken
MNGeeks61
Explorer
Jan 31, 2017
I run Adblock extension on my Chrome at home...

At work, I use uBlock Origin. It blocks a bit more.

Take a look at either/both of them.

Origin

Adblock
MitchF150
Explorer III
Jan 31, 2017
When it "locks up", can you still hit the CTRL-ALT-DEL keys? If so, can you then open the "Task Manager"?

My Dad got some bug like that not too long ago. Every time he opened his web browser (IE11) he would get that message. Then couldn't close it or do anything with it.

I did the C-A-D deal, brought up Task Manager and found that it was just an IE instance running. I Ended Task on it and it went away and could resume with the session.

I ran the malewarebytes and found some things, but it turned out that it also set his 'home page' to be that website that showed the message from "Microsoft".

It doesn't sound exactly like the same deal, but thought I'd just toss that out there to try.

Good luck!

Mitch
theoldwizard1
Explorer II
Jan 31, 2017
A good friend started having issues with Chrome after using it for many months of use. About 2 months ago, Chrome would lock up, sometime so hard you had to crash the whole machine. It seemed to be related to Flash but in the end, the real culprit was bad advertising on Xfinity's home page. Not really "maleware", just not "right". If he stayed away from that page, everything was fine.
jorbill2or
Explorer II
Jan 31, 2017
Microsoft can't and won't ever contact you this is the typical call and get s--- deal had a friend tell me this same story and paid 400 bucks to have them the people on the 800 number "fix" his computer and also as a bonus steal all his data , bank info etc. I couldn't keep my mouth from falling open as he told me what he did.. he's no dummy but I couldn't believe he believed the story they sold him !
Fix ? Malware bites maybe or worst case and best to make sure wipe the computer and restore your backup disk and then restore your data . It'll take a couple hours and your sure it's clean . Or spend a few days with fixes ? Your choice of course . You do have your data / photos backed up on a separate drive somewhere right ?
mr__ed
Explorer
Jan 31, 2017
I also recommend scanning with Malwarebytes. This program finds stuff on my computer that Norton misses, although Norton does a good job with real-time protection.