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Jay_Pat's avatar
Jay_Pat
Explorer
Jul 04, 2014

Verizon Jetpack----Dead......

My Jetpack would not power up.
Put on charger and it did nothing.
Dead....
Nothing on the screen.

Took it to Verizon store.
They pulled the battery out for about 10 seconds, replaced.
Jetpack, fired right up.
I guess pulling out the battery is a reset or reboot.

Hope this can be helpful if anyone ever has the same problem.
Pat
  • Pangaea_Ron's avatar
    Pangaea_Ron
    Explorer
    Jul 04, 2014
    Yep, we need to pull the battery and even the sim card to help it operate properly. We've had Verizon replace 2 Jetpacks in 2+ years. We love it when it works, but it is not a perfect device. I hate the "dormant" and "ready" status displays, and on occasion it won't turn off.
  • sch911's avatar
    sch911
    Explorer
    Jul 04, 2014
    rr2254545 wrote:
    There is a reset button inside the cover


    The reset button would also reset all of your personal WiFi security settings, so be careful.
  • monkey44's avatar
    monkey44
    Nomad II
    Jul 04, 2014
    Mine Sprint phone will not charge unless I remove the battery, 'polish' the contacts, and replace it. Does it every single time --

    If I don't, it says charging, but doesn't charge. So, I just do it each time I plug it in ... the advanced technology the exists today is not so advanced all the time.

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