Verizon Overbilling
Does anyone have a phone number I can get to a live person on Verizon phone. I keep getting over-billed - when I try to call or go online to talk to someone, it won't allow me to do it unless I giv...
Forum Discussion
Larry-D wrote:
In all my years with Verizon and their previous name, Cellular One I've never not been able to speak with a live person. We've called them a lot over the years and always found them pleasant and most helpful. We have asked for a lot of favors over the years and have never been let down.
I have too, in past years ... but suddenly, I cannot get to my account, or to a live person without a PIN - not even to explain I don't have a PIN ... and this is the umpteenth time they have over-billed me ... and it takes me months to resolve it, and time, and time, and time. It bills me for services I don't have (Like Hotspot, which I cancelled months ago after we returned home (September) until next summer. And I keep getting billed for it ...
Anyway, I just wanted to get info, and end up ranting instead because its so frustrating -- thanks for the comments ... will deal with this change-over to new carrier Monday.
