Verizon Overbilling
Does anyone have a phone number I can get to a live person on Verizon phone. I keep getting over-billed - when I try to call or go online to talk to someone, it won't allow me to do it unless I giv...
Forum Discussion
2oldman wrote:Bill.Satellite wrote:x2.
It seems hard to believe that calling 611 from your phone did not get you to a real person, even without a PIN.
Also I would think setting up a PIN would be rather easy.. easier than what you're going through without it.
You cannot set up a PIN over the phone or online without a PIN first - does that make sense - well, ask the Verizon guy. That's what he told me when I called a local Verizon store ... and he can't do it either if I go in there because he's a franchise not corporate. It's truly been almost funny, but it's NOT the first time - and I get it fixed (I think fixed), then next billing cycle, it's not fixed again. So, am giving up on it, and moving on.
It does not even send me a bill - never get a bill, ONLY a late fee warning when I haven't paid the bill I don't get yet - I truly believe there is a glitch attached to my account, and it can't function properly. And please, don't tell me that's not possible.
