Forum Discussion

ronmc

Explorer

Mar 02, 2013

Virus

My other computer is infected with the "FBI cybercrime virus. I tried Safe mode,it still comes up with the virus. HELP

1492

Moderator

Mar 03, 2013

ronmc wrote:
Thanks for the responses. But I can't do anything with my computer because it's locked up!!!Safe mode does't work,it goes straight to the virus.I am using my other computer to write this.

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HELP"},"Conversation:conversation:258429":{"__typename":"Conversation","id":"conversation:258429","solved":false,"topic":{"__ref":"ForumTopicMessage:message:258429"},"lastPostingActivityTime":"2013-06-03T07:29:43.000-07:00","lastPostTime":"2013-06-03T07:29:43.000-07:00","unreadReplyCount":30,"isSubscribed":false},"ModerationData:moderation_data:258429":{"__typename":"ModerationData","id":"moderation_data:258429","status":"APPROVED","rejectReason":null,"isReportedAbuse":false,"rejectUser":null,"rejectTime":null,"rejectActorType":null},"Revision:revision:258429_1":{"__typename":"Revision","id":"revision:258429_1","lastEditTime":"2013-03-02T15:53:45.000-08:00"},"ForumReplyMessage:message:258444":{"__typename":"ForumReplyMessage","id":"message:258444","conversation":{"__ref":"Conversation:conversation:258429"},"author":{"__ref":"User:user:3029"},"revisionNum":1,"uid":258444,"depth":1,"hasGivenKudo":false,"subscribed":false,"board":{"__ref":"Forum:board:RVMustHaves"},"subject":"Re: Virus","readOnly":false,"editFrozen":false,"moderationData":{"__ref":"ModerationData:moderation_data:258444"},"parent":{"__ref":"ForumTopicMessage:message:258429"},"body":"

ronmc wrote:
Thanks for the responses. But I can't do anything with my computer because it's locked up!!!Safe mode does't work,it goes straight to the virus.I am using my other computer to write this.

There are a couple of ways to get around this issue. The most straightforward may be just to create a self-booting rescue CD.

Download the free Anvi Rescue Disk .iso file and burn it to a blank CD. If you don't have an app that can burn .iso files to CD, then you can use the free Ashampoo Burning Studio 6.

You'll may need to set the boot order in your computer's BIOS to boot to CD first. Once you startup, the rescue CD will boot into Linux and start the application. Follow the wizard to scan and remove the FBI Scam malware.","kudosSumWeight":0,"repliesCount":0,"postTime":"2013-03-03T15:49:01.000-08:00","images":{"__typename":"AssociatedImageConnection","edges":[],"totalCount":0,"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}},"attachments":{"__typename":"AttachmentConnection","pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null},"edges":[]},"timeToRead":1,"currentRevision":{"__ref":"Revision:revision:258444_1"},"latestVersion":null,"metrics":{"__typename":"MessageMetrics","views":224},"visibilityScope":"PUBLIC","isEscalated":null,"placeholder":false,"originalMessageForPlaceholder":null,"messagePolicies":{"__typename":"MessagePolicies","canModerateSpamMessage":{"__typename":"PolicyResult","failureReason":{"__typename":"FailureReason","message":"error.lithium.policies.feature.moderation_spam.action.moderate_entity.allowed.accessDenied","key":"error.lithium.policies.feature.moderation_spam.action.moderate_entity.allowed.accessDenied","args":[]}}},"customFields":[],"replies":{"__typename":"MessageConnection","edges":[],"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}}},"CachedAsset:theme:customTheme1-1742981119535":{"__typename":"CachedAsset","id":"theme:customTheme1-1742981119535","value":{"id":"customTheme1","animation":{"fast":"150ms","normal":"250ms","slow":"500ms","slowest":"750ms","function":"cubic-bezier(0.07, 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list-style-type: none;\n margin: auto;\n padding-left: 0;\n\n li {\n display: inline;\n margin: 0 $theme-space-small;\n }\n }\n}\n","texts":{"custom.footer.col01.text.01":"Home","custom.footer.col01.url.01":"https://www.goodsam.com/","custom.footer.col01.text.02":"About Us","custom.footer.col01.url.02":"https://www.goodsam.com/about/","custom.footer.col01.text.03":"Contact Us","custom.footer.col01.url.03":"https://www.goodsam.com/contact","custom.footer.col01.text.04":"FAQ","custom.footer.col01.url.04":"https://www.goodsam.com/faq/","custom.footer.col01.text.05":"Site Map","custom.footer.col01.url.05":"https://www.goodsam.com/site-map.aspx","custom.footer.col02.text.01":"Code of Conduct","custom.footer.col02.url.01":"https://www.goodsam.com/code-of-conduct.aspx","custom.footer.col02.text.02":"Affiliate Program","custom.footer.col02.url.02":"https://www.goodsam.com/affiliate/","custom.footer.col02.text.03":"Become a Good Sam 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Assistance","custom.footer.row02.url.06":"https://www.goodsam.com/helping-hand","custom.footer.social.facebook.text":"Facebook","custom.footer.social.facebook.url":"https://www.facebook.com/GoodSam","custom.footer.social.twitter.text":"Twitter","custom.footer.social.twitter.url":"https://twitter.com/GoodSam","custom.footer.social.youtube.text":"YouTube","custom.footer.social.youtube.url":"https://www.youtube.com/user/goodsamrvers","custom.footer.social.instagram.text":"Instagram","custom.footer.social.instagram.url":"https://www.instagram.com/goodsam/?hl=en","custom.footer.social.pinterest.text":"Pinterest","custom.footer.social.pinterest.url":"https://www.pinterest.com/goodsam/","custom-community-footer-copyright.text":"© {0} Good Sam Enterprises, LLC. All rights reserved."},"defaults":{"config":{"applicablePages":[],"description":"","fetchedContent":null,"__typename":"ComponentConfiguration"},"props":[],"__typename":"ComponentProperties"},"components":[{"id":"custom.widget.CustomFooter","form":null,"config":null,"props":[],"__typename":"Component"}],"grouping":"CUSTOM","__typename":"ComponentTemplate"},"properties":{"config":{"applicablePages":[],"description":"","fetchedContent":null,"__typename":"ComponentConfiguration"},"props":[],"__typename":"ComponentProperties"},"form":null,"__typename":"Component","localOverride":false},"globalCss":{"css":".custom_widget_CustomFooter_footer-wrapper_hp49n_21 {\n background: #474442;\n\n a {\n color: #dfdfdf;\n font-weight: 100;\n\n &:focus,\n &:hover {\n color: #dfdfdf;\n }\n }\n}\n.custom_widget_CustomFooter_sr-only_hp49n_34 {\n position: absolute;\n width: 0.0625rem;\n height: 0.0625rem;\n margin: -0.0625rem;\n padding: 0;\n overflow: hidden;\n clip: rect(0, 0, 0, 0);\n border: 0;\n}\n.custom_widget_CustomFooter_footer_hp49n_21 {\n line-height: 1.25rem;\n /* margin-left: auto;\n\tmargin-right: auto;\n\tpadding-left: $bootstrap-padding;\n\tpadding-right: $bootstrap-padding; */\n}\n.custom_widget_CustomFooter_container_hp49n_52 {\n margin-left: auto;\n margin-right: auto;\n max-width: 73.125rem;\n padding-left: 0.9375rem;\n padding-right: 0.9375rem;\n}\n.custom_widget_CustomFooter_row_hp49n_60 {\n /* HOTFIX - PSDS-32115 - Remove negative margins to fix mobile display */\n\n &::after {\n clear: both;\n }\n\n &::after,\n &::before {\n content: ' ';\n display: table;\n }\n}\n.custom_widget_CustomFooter_col_hp49n_74 {\n float: left;\n min-height: 0.0625rem;\n padding-left: 0.9375rem;\n padding-right: 0.9375rem;\n position: relative;\n}\n.custom_widget_CustomFooter_col-xs-10_hp49n_82,\n.custom_widget_CustomFooter_col-sm-10_hp49n_83 {\n width: 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order: 1;\n }\n\n &.custom_widget_CustomFooter_footer-terms-order-2_hp49n_435 {\n order: 2;\n }\n }\n}\n.custom_widget_CustomFooter_footer-bottom_hp49n_441 {\n @media screen and (min-width: 992px) {\n padding-top: 0.625rem;\n }\n\n .custom_widget_CustomFooter_footer-bottom-list-center_hp49n_446 {\n display: flex;\n flex-direction: row;\n justify-content: center;\n align-items: center;\n flex-wrap: wrap;\n float: none;\n margin: 0 auto;\n\n @media screen and (min-width: 992px) {\n display: block;\n }\n\n li {\n display: inline;\n padding: 0 1.25rem;\n\n @media screen and (min-width: 992px) {\n border-right: 1px solid #666;\n padding: 0;\n\n &:first-child a {\n padding-left: 0;\n }\n\n &:last-child {\n border-right: 0;\n\n a {\n padding-right: 0;\n }\n }\n }\n\n a {\n display: inline-block;\n font-size: 0.875rem;\n padding: 0.625rem;\n\n @media screen and (min-width: 992px) {\n display: inline;\n font-size: 0.75rem;\n padding: 0 0.75rem 0 0.625rem;\n }\n }\n }\n 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