Forum Discussion

milo's avatar
milo
Explorer II
Feb 03, 2023

Visible Cell Plans & Service

DW & I are seriously considering ditching Verizon. Being senior citizens on a fixed income, the monthly cost is simply to much for us.
One of the plans we're looking at is Visible's 30 dollar a month plan. It's the same as what we have now with Verizon but are paying over twice as much.
Those that are using Visible, what are your opinions. They say they are using Verizon towers & looks like the same coverage, so sounds like it's basically the same but cheaper. Is it worth ditching Verizon for?
  • What about if i need a large amount of data? Any deals?
    I am a freelancer and work 100% from my computer and my phone, using microsoft teams phone number.
    At all the time of day and night i just need a very good internet connection and not too many campsites can offer that.
    I am ready to pay whatever it takes for the good package deal, so appreciate some advices.
  • liamricci wrote:
    What about if i need a large amount of data? Any deals?

    Ting does not have any really good deals on data. Go with Visible.
  • bgum wrote:
    My wife and I each have our phones on visible..
    Since we switched from Verizon about 3 years ago we have been satisfied.
    Did you keep your old number, and if so, was it a big hassle?
  • 2oldman wrote:
    Did you keep your old number, and if so, was it a big hassle?


    I kept my original number from Verizon. I ported it over to Visible.

    As soon as my number went offline at Verizon, when it became active on Visible, Verizon closed my account. I didn't have to do ANYTHING with Verizon to tell them I didn't want their service any longer.
  • deltabravo wrote:
    I kept my original number from Verizon. I ported it over to Visible.
    Excellent. Was reading something about not being able to keep your old number if you now live in a different area code.
  • theoldwizard1 wrote:
    The only customer service you get from Visible is via online chat or email.
    This is typically true. But if you are not getting results via chat you can really push the matter and arrange for a voice call back.
  • Tom_M wrote:
    theoldwizard1 wrote:
    The only customer service you get from Visible is via online chat or email.
    This is typically true. But if you are not getting results via chat you can really push the matter and arrange for a voice call back.
    I'd rather deal with a chat line, at least I can understand what they're typing. I've had too many encounters with call center employees that I cannot understand. They really need a bit more screening for operators that are going to be speaking to solely English speaking customers.
  • fj12ryder wrote:
    I'd rather deal with a chat line, at least I can understand what they're typing. I've had too many encounters with call center employees that I cannot understand.
    No kidding. They're either Indian, Asian, or in some cases, born and bred right here at home.
  • milo's avatar
    milo
    Explorer II
    Thanks for all the feed back. We've decided that we're gonna move in that direction.


    Milo
  • deltabravo wrote:
    I kept my original number from Verizon. I ported it over to Visible.
    How did you handle the phone's being unlocked? Was that something you could figure out yourself?

    Boy, it's going to be difficult for me to switch to Visible if their password reset function doesn't even work.

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