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5outta6's avatar
5outta6
Explorer
Jun 28, 2017

Why Does Camping World Advertise Items they don't have?

Why Does Camping World Advertise Items they don't have in stock?

Numerous times I've gone into the CW store in Vacaville, CA only to find out the advertised items, from their mailings, are out of stock.

I always get the same answer from employees : "oh, we just sold the last one".

It could be possible but when I hear that response, I think its just their standard answer to something.......

Now last week I ordered 3 Maxx Air roof vent covers along with a few other items. Only 2 of the vent covers were shipped.

It should be noted that my credit card was charged in the full amount for these items.

Upon contacting CW via their online 'chat' method, I was told the warehouse was shipping the 3rd vent cover that day.

Its been 5 days and I still have not been able to get a shipping tracking number from CW.

I have telephoned, only to be put on hold so long that I hung up, emailed and another online 'chat'.

Still no information from CW.

I don't think CW shipped my 3rd vent cover and that they outright lie about it......
  • 5outta6, I know you finally have your problem resolved and are on your way, but, CW has not and will not change in any way due to you exposing their business practices. They have and will continue to follow business practices that are to their advantage. However, in our State there are a multitude of laws and regulations that prohibit some of their practices.

    I fully appreciate the Forums and the Good Sam club, it is expensive to create and maintain a public forum with the principles followed here. Good Sam is another community based(at least originally) self help and recreation oriented organization. And here is the "but", and I hope I am quoting correctly, "They are my millions and they are my rules". There is a huge billboard near the market I trade at with the smirking face of the forum's benefactor touting his TV show, "The Profit".

    On edit, yesterday I could not post on the forums, probably due to some failure of my computer and to be honest I really would have withheld most of this post because I didn't think the problem had been resolved, but it is cathartic and I do feel better.
  • D.E.Bishop wrote:
    5outta6, I know you finally have your problem resolved and are on your way, but, CW has not and will not change in any way due to you exposing their business practices. They have and will continue to follow business practices that are to their advantage. However, in our State there are a multitude of laws and regulations that prohibit some of their practices.

    I fully appreciate the Forums and the Good Sam club, it is expensive to create and maintain a public forum with the principles followed here. Good Sam is another community based(at least originally) self help and recreation oriented organization. And here is the "but", and I hope I am quoting correctly, "They are my millions and they are my rules". There is a huge billboard near the market I trade at with the smirking face of the forum's benefactor touting his TV show, "The Profit".

    On edit, yesterday I could not post on the forums, probably due to some failure of my computer and to be honest I really would have withheld most of this post because I didn't think the problem had been resolved, but it is cathartic and I do feel better.



    I'm glad you feel better.

    Btw: I'm also in Calif. and know consumer laws and regulations well.
    The whole point of posting here is to get CW to take action.
    And like I said, this forum got results. Better than emailing CW.
  • Hello,

    I am closing this topic due to lack of activity. Thank you for your time and participating. Please feel free to open a new thread on this topic in future if you would like.

    Thank you,
    Ella
    Good Sam Care Team

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