WiFi Ranger 6.6.2 is in the wild!

dchaney wrote:
I just tried to install the 6.6.3 upgrade over 6.6.2 and it killed my WifiRanger.

WiFi Ranger is aware that some of its devices are failing during the update because of issues relating to the chips on the circuit board that were not designed as specified.

WiFiRanger management has announced that any device which fails as a result of the update will be replaced by a working unit, regardless of the warranty status of the failed device.

Anyone who has a WFR system that has failed can PM me with you device's WiFiRanger ID# (starts with 77) and your email contact information and I will forward them to WFR Customer Service. You can also send the information yourself, directly to WFR.

I will be home next week and will send the device ID's.

Retired JSO wrote:
I have 2 original WiFi Rangers. I am not a guru either but a simple update shouldn't require and Masters in Computer Science. After trying to update the firmware back in December, they are now both junk. Can't get them to do anything, and can't locate them with the the WiFi Ranger control Panel.

I'm sorry to hear that you're having problems with your Ranger. Have you tried accessing the Control Panel with an Ethernet cable? If the system reset itself to factory defaults it would have reset the wifi passwords as well.

With the updated software, a factory reset can be forced by rebooting the device three times in rapid succession so that's another thing you can try if nothing else helps.

If you PM me the Ranger ID for your devices (it begins with a "77") I will let the folks at WiFi Ranger know of your problems. Have you contacted them? Quite often they can access the devices remotely and resolve problems.

I just tried to install the 6.6.3 upgrade over 6.6.2 and it killed my WifiRanger.

Doug

I have 2 original WiFi Rangers. I am not a guru either but a simple update shouldn't require and Masters in Computer Science. After trying to update the firmware back in December, they are now both junk. Can't get them to do anything, and can't locate them with the the WiFi Ranger control Panel.

A 6.6.3 Service Pack version has just be released. For improved firmware and fixes on the 6.6.x platform, You can upgrade to that now. It should be available to anyone. The WiFiRanger forum has a posting on it that has all the changes between 6.6.2 and 6.6.3.