Our vacation last summer was not bad but got DW very upset. My step broke and would not retract. I ended up fastening it in the up position to get home a couple days earlier than planned. We have 3 steps on ours and it was too much for me using a walker and her with 2 knee replacements. We used a step stool, then the seat on my walker to get into the coach. Then we had to get those 2 items back into the coach. We could pull the walker up by the handle and then the little step was left out there. DW had a grabber that she remembered the we used to get the step inside. On the way home she declared "we are selling this as soon as we get home". It took a weld to get a nut onto the step and it worked great. She kept giving me items to put back into the MH. I asked if we were going to sell it and she said not yet. We are now planning next year's trips.