Grand Design vs Keystone?
From my research it looks like all the good RVs are made on the west coast, but I really need to pick up one on the east coast. So, i have narrowed down to Grand Design and Keystone. Seems like ...
Forum Discussion
ford truck guy wrote:
Just MY Opinion from reading notes from folks here - - The Grand Design folks are FAR SUPERIOR after the sale than the Keystone folks..
I have a 2017 Grand Design Reflection 27RL 5th wheel and I have to say that service after the sale for me was extremely poor. I had a lot of issues. Replaced AC 13 months after purchase, on third door lock, replaced electronic board on hot water tank, entire frame is covered in surface rust, plumbing to toilet had fitting disconnect in most inconvenient location and other miscellaneous issues. For the 1st year everything was great then all of the above started. When I discussed with Grand Design I didn't even get a sorry from them.
I purchased based on all the positive feedback on how they treated customers BUT since Winnebago has taken them over that level of customer service has disappeared.
I cannot advise anyone to purchase from them.
Dave
