We bought our RV through RVW in Lakeview OH. We also have all our maintenance done there. Scott is the service manager and will work with me. They do not have any propane at the facility. They hooked up a bottle for our walk through, but my tanks were empty. They ship empty from the manufacturer. We just stopped at the KOA in Wapakoneta, OH (19 miles away) and had them filled. There are many campgrounds around Indian Lake next to RVWs. I normally put my 30# bottle in the rear passenger seat and seatbelt it in through the handhold for the trip across the street to fill mine.