RV manufacturers

Here's what I don't get, Winnebago Ind. who does nearly 1 billion dollars in sales per year, employs nearly 3,000 employees, has a 4+ month wait time at the Winnebago factory in Forest City, IA to have warranty work done, has no control of their Winnebago Dealers, and still continues to be one of the largest and fastest growing RV producers. I have to ask myself, what kind of thought process goes thru their minds when the time comes to contemplate spending some of those positive revenues on expanding their Factory Warranty Center to improve lead-times? I see it as a "no-brainer" investment. I guess it all boils down to if you like RV-ing which I do, in desperation you're going to have to put up with the "bads" that come with it including poor service, long lead-times, etc... and their getting by with it. From what I'm hearing, it's the industry standard... (let me know if I'm wrong) For the sake of current RV manufactures, they should hope that no one comes along someday and offers a quality RV backed by customer satisfaction as being the number 1 priority.

What I like about Amazon on-line are the customer reviews. Here's a website I found that is somewhat helpful regarding RV reviews. http://www.rv-coach.com/rv/rating/rate_your_rv_results.html. If anyone knows of any other sources that provide end user reviews on RV's please forward them. Thanks