SDcampowneroperator wrote:
The trend is to online with or without site lock fee.
There are several providers of online res. systems that are limited to showing dates and level of service.
Finally ,there is an online res. system that deals with the intracies of parks and you.
When you want to make a res. at an campspot.com reservation hosted park, you will be required to go through a field of questions that concern your unit and wishes even in depth as to which sat. tv. provider and allow you to pick and see current photos of that site.
If you do not lock the site for fee, , then occupancy optimization may shift you to another site designated as equal or better of the same type. Should this happen you get an automated confirmation email of the site # change.
We have searched high and low, tried everything This is the best that works for you and us at this time. We have always given the best we have to the first caller, the early bird got the worm.
Whats your vote?
1- is it worth your trouble. to reserve online? No phone or email? Secure deposit and payment? instant confirmation?
2- Are you OK with a site lock fee?
3- Are you OK with an equal or better site we designate should the system shift your site to optimize our occupancy? If you did not designate a specific site, area or need?
4- Accessibiliy in our camp is of highest concern therefore, we have locked out certain sites for reservation for staff, or because those sites have special needs like a dang good driver . Call or email if the system tells you no availibility. Might not be true.
5- Groups can reserve differently. For adjoining sites and cabins, a reservation locks all those requested for a period until each party confirms with administrative hold.
Votes please line by line.
comments welcome
1 - Yes worth the trouble, as long as I can talk to a real person if necessary.
2 - No - it's called a reservation for a reason - right? I reserve the spot for a date range that your system shows it is available, I pay for it right then. Why do I have to pay a fee? At campspot.com, this fee is described as "Your guests desire a specific site and are willing to pay for its guarantee. Set a custom lock fee, collect additional revenue, and increase guest satisfaction. " How does having to pay an additional fee increase my satisfaction? I made a reservation - that is what locks the site. If you need additional revenue, figure something else out. Turn off that feature that may move me if I don't lock the site.
3 - No! I picked the site based on my needs and some pictures. A computer software program can't make this decision for me. Not sure why you would need to do this. If the site is unavailable due to some act of God like a tree falling into it then there is this device called a phone. Call me.
4 - OK by me.
5 - That's a great feature for people who need it.
I'm curious though - in another thread you said that you were selling - why are you researching reservation system then?
