I will use online reservations when available, and make any upfront payments required. I despise reservation systems that don’t allow me to pick a site, and site will be assigned when you get there. I don’t like reservation systems that don’t show a recent picture of the site and information about the site.
As far as letting the CG swap one to another site, it depends. If I picked it, then IF it’s to a better site (subjective of course) at no additional cost then fine. If I did not reserve a particular site, how would I know or care. However, if you took my reservation knowing my needs, and you decide to move me to another site that doesn't fit the needs, then shame on you and g’bye. If you move me to a different site cause a buddy wanted “My” site, g’bye.
If your systems says you’re full, then you’re full. If you have something like... “All sites available for online reservations are taken. Please call us directly to see if something is available” then OK.
