Survey for online reservation vs old school phone and email

We tend to wander, and as such often look in the book for our next CG as the afternoon wears on. So we usually call prospective CGs directly while on the road to check on availability/booking.

I despise online booking and very rarely do it. Even when we are going to a specific place for a specific time, we call and confirm the reservations.
I know computers never screw anything up but I still don't trust them..........;)