Survey for online reservation vs old school phone and email

I always make the phone call. IDE rather hear from a person rather than a vague email answer.
I'll give whatever fee hey need to lock a fee.
As long as I get a good site I don't care.
If the website says no sites available, but there actually may be. Fix the website, you lost a potential customer. I'm not calling to verify your website. (This isn't on you,
Specifically, but I've ran into that before). I put my dates in and everything said no availability. I called and they had many left. Now I just move on.