Forum Discussion

Deuce222's avatar
Deuce222
Explorer
Sep 07, 2018

TT's

couple questions
1. when and if I buy a TT, if I buy it "out of my own state" and bring it back, can a local dealer take care of warranty issues if needs be and if so how much headaches will that actually be?

2. state and federal parks: is there a TT length limit? which might prevent me from going certain public places or have those been lifted?
  • SoundGuy wrote:
    Optimistic Paranoid wrote:
    Generally speaking, factories will compensate dealers for warranty work at a much lower labor rate than they charge regular customers for non-warranty work.


    An oft repeated old wives tale with no basis in fact. :R However, what factories will often do is attempt to minimize the amount of time for the repair that they'll agree to pay for, forcing the dealer's service writer / service manager to go back and forth with the factory warranty rep, arguing the point that a proper repair will take more time.


    A distinction without a difference. The end result is the same: for a given repair, warranty work is less profitable.
  • I have no idea how widespread it is - but the place I bought my TT charges $155 per hour labor. They get $90 from Forest River they get less from some other RV manufacturers. I also understand Dometic pays $87.50 no matter what make of trailer the faulty component is installed in.

    Another thing. I had my Suburban furnace repaired 10 months ago, it was done under an ExtraRide Extended Warranty which the dealership sold to me. Those repairs were done at $80 per hour for labor.

    I've also heard that some manufacturers are trying to go to the automobile labor standards.

    If your transmission fails and has to be replaced under warranty from Ford, Chevy, Dodge - the book list X hours for labor for the repair/ replacement. That is what the car dealership gets for the repair, no more, no less. How many hours work is actually done has no bearing on how much the dealership gets paid under warranty.

    So of course, the dealership shop foreman urges his workers to speed up, cut corners is possible, all to make a 4 hour repair take 3 hours.
  • For warranty work there is no need to go to a dealer. Take it to a local RV repair shop. I find their work better, often lower prices and no issues. They'll get approval for any warranty work required through the RV manufacture or for items such as fridge, awning, A/C, furnace, toilet etc. they'll contact the manufacture of those items directly.