Forum Discussion

DeezPanthers1's avatar
Nov 30, 2015

Warranty work after moving????

Hi everyone,
So my husband and I are narrowing down our choices for either a fiver or TT. The issue we keep thinking about is the warranty. We are military and will probably be moving in 6-8 month. We wanted our RV before then so we could have a home away from home while we relocate. We have been reading how bad it is to deal with dealers that you don't buy from, to get warranty work done. Is it really that bad? We are mainly looking at Jayco and Open Range, so we will still have quite a bit left on our warranty after we move. One of the dealers we are talking to said, that though that is not the way they handle things, it can be a major issue in the RV industry. He said that he didn't think it would be as big an issue for us since we are military, and and decent dealer will understand that we had no choice in our move, and it wasn't us just going somewhere else to get a better deal, type of thing. I am still extremely worried about this, as we will most likely be moving from WA to NC. There will be NO way to come back here for warranty work. Should we wait to move to buy (we really wanted to have it for this move though)? If there are any dealers on this site, I would love to hear your perspective. Are there any manufactures that are better about their warranty stuff? Thanks.
  • I've been able to get in contact with the manufacturer's warranty manager and get help with where to get warranty work done. I've had mobile RV techs come out to me and I've also taken it and stayed in a hotel for a couple of days.

    Personally, I'd really consider RV Wholesalers as they generally deal with people who are a ways away and from what I've read on other forums- they really try to help you. (Yes, there will always be war stories with any dealer; but overall, they seem like one of the better ones.)
  • When you purchase your unit contact the manufacturer and ask them where you can get warranty work done in the State, County or town that you move to that way you have the information needed, have a run through with the dealer when you purchase your unit and run everything water pump, all faucets, stove air conditioner, generator if it has one and where the dump valves are and the water intake and valves and also were the potable water dump valves are and how to work the awning.

    Also get a load leveling and sway control bars for the pull trailer.

    navegator
  • I am a MH owner, but a friend of mine lives in IL, and spend the winter down here in TX. He bought his new Jayco 5th in Il and had a problem with it while down here in TX. He had no problem get warranty work done on it. That is about all I can tell you.