Lots of CGs say they have WIFI. Few have it CG wide & included with CG fees. Nothing is free. Lots have excuses for why the WIFI advertised does not work. The most popular being "We got hit by lightning a few days ago." "The tech is coming tomorrow." You get tired of hearing these excuses pretty quick. Often, all they have is an interior router, good only for very close to the office. Some will have an exterior router antenna. Better but still very limiting in performance. Very few have multiple linked routers.
Then there are the users who expect the service that they get at home & try to stream all kinds of stuff bogging an overworked router right down so that nobody gets anything.