2015 Ford Focus flat tow damage

I was a loyal Ford customer all my life till I got this Ford Focus , With all the transmission and module problems and to put the icing on the cake unibody failed . When it let me down in California the Ford dealer said they do not due loner cars I was on my own . I call Ford costumer service with all the problems I am having with this car . They told me I dint qualify for class action lawsuit , and my extended warranty didn't cover my unibody failure . I ask to talk to her supervisor she hung up on me . If you try to leave a massage her voice mail is full . This is what I get to be a loyal Ford Customer . That is way I will never buy another Ford and get extended warranty .