A Cautionary Tale for Ford Fusion Owners
This is a cautionary tale about towing a Ford Fusion (2010) and probably applies to any 2010,2011 Ford Escape also. My 2010 Fusion sits in at a Ford dealer 100 miles from home with a toasted transm...
Forum Discussion
vfrmarc wrote:vfrmarc wrote:Corkey05 wrote:
The troubling part is you bought the vehicle because it is (was) towable. I feel for what has happened to you. I sure would put the dealer to task and ask for them to "Show me" the secret TSB.
I've been the victim of tongue & check from dealers, but no more. It's impossible to make a good decision from conversation that may or may not be anything close to correct unless I see it in writing.
After getting off the phone with the area manager for Ford the Operable word here is "set for towing". Apparently when not towing Ford said you must raise the fluid (I never heard of that before and never had it raised). No other dealer ever gave me any issue about keeping it low.
I must have been stupid for not understanding the implication of towing/not towing meant to perform a fluid level change that is difficult to do every time - duh!
Just go off phone with Ford corporate, bottom line is a new transmission NO CHARGE! :)
I am happy, happy, happy (apologies to Duck Dynasty)
Nice to know that Ford (corporate) stepped up and did the right thing.
