Good thread hope it doesn't go in a bad direction.
My experience in the worker quality foray may not apply.
My last 10 years in civil service was spent in a training capacity in a military back shop repairing\testing flight controls.
We battled constantly with quality and reliability.
Our command insisted on hiring in younger persons who had completed an off-site training program that provided basics.
About 30% of these new workers could not visualize the impact of low quality work.
I spent most of my time trying to drive home what malfunctioning parts meant to a pilot and passengers on aircraft in flight.
We did have intense inspection procedures and after failure tracking of course.
Yet some workers just cared only about numbers and output (driven by management).
In this situation it wasn't about pay or bottom lines.
It was about someones life and extremely high dollar losses.
Experience and fortitude are golden.