Forum Discussion
abc40kids
Nov 17, 2014Explorer
the bear II wrote:
Online sales is the reason some of the large retailers are having financial troubles. The marketplace is changing and retailers need to change with it. I find it difficult to understand when I run across a local retailer who doesn't also have a robust online presence. Many of the local RV parts dealers have websites but they don't have an online catalog where you can shop for parts. That's no way to compete with Amazon, E-bay or even Camping World.
online presence is one thing but a shopping cart and online store is a different story, most retailers can't afford to be in that game. It can get right expensive to just make sure the customers see you when they search which retailer is in there area.
I know a lot bought online can be installed by the consumer but then there is all that other stuff you can't install and there went the labor rates thru the roof cause we took the parts sales away from the little guy.
It's always funny to see a guy come in my shop and expect the same price and warranty for what he bought online for me to install. My shop is with the times and we do have A
a presence online but we won't price match Amazon, Jegs, Tire Rack.....
Everyone is looking to save a buck and I don't blame them, just don't blame the shop that charges you more to install what he did not sell you.
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