dave54 wrote:
westend wrote:
...
I'm sorry but this is another jab at workers and it's getting pretty old to me. Is this the type of behavior that you do in the workplace, change your ethics, procedures, and work pace when not directly under supervision?
FWIW, I've worked in some shops where the employees were on a higher road and showed better customer appreciation than management. /rant..
The conscientious workers promote faster, the total slack offs do not last long at all. So the odds favor you will have a younger worker with marginal skills and average work ethic.
So what does the condition in the 2nd sentence say about the condition in the 1st sentence? That tells me that management sucks too, and they must have been promoted under false pretenses.
I believe that there are MANY good workers out there who care about the work they do, regardless of how menial their assignment is. I believe that there are good cops and bad cops, and that some Amish kids work more diligently in the assembly of our poorly-assembled RV's.
As a business owner myself, I can assure that good help is very difficult to find these days. Therefore, if we have an employee that is not doing their job as proficiently as they should be, we prefer to work with them, mentor them, help them understand the ultimate goal at hand and how to keep their job.
The tire shop I visit the most is a large chain operation. I won't sit in the waiting room watching Judge Judy, but instead I stand just outside the bay doors and watch the workers. In my case, the same people who are changing the tires also do the balancing, alignment, and virtually all other tasks. I've never one time seen them use a torque wrench or torque stick or any other form of torque measuring device on my tires/wheels. But for the last 15+ years, I've went to the same place and have never had any issues whatsoever. And since I rotate my own tires in my shop "most" of the time, I can tell you that I've never had a lug nut installed by them that was too tight. My parents have used the same shop for longer, and when I was involved with a different business, we took our company vehicles there too. Collectively we've experienced ZERO issues.
As I said earlier, fear and worry have overtaken the minds of many people. I choose to place my concerns elsewhere, and trust that consistency, experience and tried-and-true methods still rule the day.