blangen wrote:
By the way... I think you'll find that Bank of the West is actually the lender and Essex is the "front". In your case, Good Sam is, apparently, the "front" for Essex. I believe you can go directly to Essex and have a smooth, responsive deal.
^^^^^ This. But you could try bypassing Good Sam and Essex completely, and go directly to Bank of the West, since that's where the loan will likely end up ultimately.
I did the refi on my trailer with Good Sam/Essex, and had no problem at all. Got a coupon book to make payments (at the time, they didn't have an on line payment option - mail or hand deliver to a branch). In the course of hand delivering a payment, got to talking with a staff member at this local branch, they told me that I could have saved a lot of time and perhaps money by coming in to their branch and applying directly with them. Whether this is true or not, I don't know, since I've not tried this. However, I've had good service in the years that I've been hand delivering the the payments. Now they allow on line payments, so don't have to go in any more.
