Besides Amazon where?

2oldman wrote:
....I have a rural mailbox which is in a stand with many other mailboxes.....

It is eight miles from my mailbox to the nearest cell service. The Amazon drivers (never the same twice) get lost without their little devices. They like to report the package as "Undeliverable, cannot reach front door" when I am home all day and they never even go past the driveway.

Truthfully, I don't blame the city-bred Amazon drivers for not delivering. To minimize package theft, Amazon has their drivers do delivery from afternoons to late evenings. I would be scared out of my wits delivering in the middle of winter when it is dark at 5pm, up a gravel lane, with no cell service, to a place where I had never been before.

After numerous complaints I got Amazon Logistics to "de-prioritize" Amazon's shipping department. As a result USPS delivers most of my packages. You have to get past the front line person and get through too Logistics to get this change made. It helps to be able to cite several lost/delayed orders that were being delivered by Amazon.

USPS knows the area and brings packages larger than an envelope the 1/4 mile from the mailbox to my door. They used to complain about it and leave the 'go pick it up at the Post Office' notes. However, Amazon wants the packages delivered - period. So they do a lot better than they did a decade ago.

I totally get it. My choice to live in a rural environment, so I cannot expect the same service level as people who live in town. My only ask is they meet whatever expectation they are setting. If it is going to take a week, tell me that upfront. Don't promise me next/2-day delivery and then fail.