Boy did I have a great experience!

The DW and I are currently on the road in the Pacific Northwest, she noticed that the outside rear dual looked low and brought it to my attention. We are parked in the Mill Casino RV Park in North Bend/Coos Bay OR and there is a Les Schwab Tire Store nearby and the chain is well regarded up here. I called the North Bend store with very poor response and then called the Coos Bay store, the woman that answered the call asked if I would speak to their mobile guy, I reluctantly agreed. Tyler came on the line, I told him my story, I’d been having trouble with the flexible stem extenders and was sure the inside dual was flat and probably due to the loose extender. Having just dealt with a mobile RV tech I wanted to know how much the service call would be. He told me no charge and if it is just the valve stem or the extension as long as he doesn’t have to take the tire off the rim, NO CHARGE! And no, I did not buy the tires from Les Schwab, I live in SoCal and they were purchased there. No Charge for coming out and checking for the problem .

Turns out as I truly feared the tire was visibly damaged and I needed a new tire. He called the shop and another mobile guy had just come in and he immediately brought a new tire out for me. I’m thinking okay this is going to cost a bunch. I recently had a damaged tire replaced and it was over $600 at home. They are Michelin Tires and really expensive right. Well the bill was $550. Even though it was my fault and the damaged tire was four years old, I got a allowance due to very low tread wear.

The whole thing from first call to finish and them driving off, less than two hours and an allowance for low tread wear. I’m a happy camper.