Forum Discussion
JoeH
Dec 25, 2021Explorer III
Walaby wrote:
I use Coach Net. Had one instance. Broke down middle of nowhere. They took care of everything.
If i used my regular insurance, I believe I would have to find tow truck company, call, and then get reimbursed.
Ajriding, I don't think having a claim for towing would impact your insurance rates. At least not with any insurance company I've ever had. Neither does having a claim for cracked windshield.
Mike
A couple weeks ago we had a water pump failure on US 1 going into the Keys. A very busy, narrow road. I was only able to get over about 5 feet from the traffic lane. I have been a Coach Net member for 25 years and now was the time to call them. Long story short, it took 29 hours for them to get me towed out. The first truck they sent looked at our class A and said he wasn't able to tow it. The second truck that came , said the same thing. Finally after 29 hours, they sent a 3rd truck that was able to get us off the side of the road. Oh yeah, don't believe their 24x7 claim. I originally called in at 2:30 p.m. and after teh second tow truck left without being able to help, the coach net rep said they would wait until the next morning ( 08:00) before resuming a search for a service provider. Now, we were just outside of Miami, so it's not like we were in the boondocks.
Very disappointed in coach net.
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