Cast your vote for the WORST customer service
This one is going to be hard to top! I have a serious problem with my HWH air leveling system and called them about 10 AMyesterday. I was told to leave my name and number and a tech would call me back...
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Comcast. I don't care if they changed their name to Xfinity, they are still Comcast and they still stink. They gave me horrible service and lied to me, telling me I had never called to complain so I couldn't get reimbursed for all the time my service was down when I had actually called several times a week. They also made up crazy reasons for why my internet wouldn't work, not realizing I have a computer science BS and MS and knew that their explanations were impossible lies.
Of course, DirectTV kept me waiting 8 hours on a Saturday for the service tech who was coming out to correct the original install that was wrong, so they aren't much better. But at least they don't lie to me.
Of course, DirectTV kept me waiting 8 hours on a Saturday for the service tech who was coming out to correct the original install that was wrong, so they aren't much better. But at least they don't lie to me.
