Cast your vote for the WORST customer service
This one is going to be hard to top! I have a serious problem with my HWH air leveling system and called them about 10 AMyesterday. I was told to leave my name and number and a tech would call me back...
Forum Discussion
AO_hitech wrote:Okie in Wyoming wrote:
I have been told (but never had to try it) that if you get a customer service representative on the phone that you believe is not in the United States, all you have to do is ask to speak with a rep in the United States. I am told that they are required to connect you to an American rep.
As I said before, I have not had to try this. If someone knows if this is so, please update us?
Unfortunately, this is not true.
http://www.snopes.com/politics/business/servicerep.asp
The company isn't "required" to do anything. It isn't written anywhere that they MUST connect you to a US Rep. This is true. However, when asked, most companies will comply with your request!
