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down_home's avatar
down_home
Explorer II
Aug 08, 2020

Caution

The Ford Dealer sent our Ford Edge St to Sun Valley Bumpers to install the towing gear. Bad experience all around, I won;t go into except....they did not even try to adjust air brake cylinder.
Result pulling away, after from the RV wash after hooking up the rig started jerking and then we saw smoke from the Edge.
The front brakes were on fire.
Too it back after unhooking and makign sure everything was operating properly to Sun Valley...They said make an appointment. That would mean at least a week wait.
Took it to Trotters and he set it up properly and it worked fine. now on the way out of town near Seligman, stopped the rig to use the facilities. Started back up and about the time we reached the exit smoke from the Edge's tires.
Four tires all destroyed with parts of the threads around the axles.
It had electronically shifted into park.
Sitting at Ford right now. Seems this is a problem with other edge STs.
If Ford can't or won't fix it...will they replace it with one we can agree on and not lose any money.

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