Forum Discussion
time2roll
Sep 03, 2022Nomad
3 tons wrote:From your link and to my point:
Time2roll asked for ‘the truth’, so simply note that I’m working WITH him :)..
Denver residents found themselves ‘locked-out’ (to address his allegation, some might even call this Orwellian’??):
https://www.thedenverchannel.com/news/contact-denver7/thousands-of-xcel-customers-locked-out-of-thermostats-during-energy-emergency
3 tons
Xcel confirmed to Contact Denver7 that 22,000 customers who had signed up for the Colorado AC Rewards program were locked out of their smart thermostats for hours on Tuesday.
"It's a voluntary program. Let's remember that this is something that customers choose to be a part of based on the incentives," said Emmett Romine, vice president of customer solutions and innovation at Xcel.
Customers receive a $100 credit for enrolling in the program and $25 annually, but Romine said customers also agree to give up some control to save energy and money and make the system more reliable.
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