Dont Buy Dometic Slide Toppers

roddm wrote:
my dometic slide topper quit retracting - upon disassembly I noticed the plastic gear/guide at the end of the torsion assembly on both sides was broken. I call the Dometic customer service line requesting a part number for this plastic piece and was informed that this piece is not for sale - you must buy the entire torsion assembly @~$90 each. When I inquired why they do not sell this plastic part Dometic Customer Service said "That's just the way it is" Has anyone hade this issue? if so what was your result. Unfortunately I have (6) of these toppers on my RV - But... will definitely replace with another brand and not a DUMTEIC Product! Any suggestion's on a reliable brand of slide toppers?

I've yet to have an issue with a Dumteic topper and have never heard of anyone having the issue you describe. I currently have two, and have had at least 10 others in the past.

You have two other choices, Carefree of Colorado or the total garbage LCI Solara. Pick your poison. No one is going to sell you a specific part if those specific parts are not available, and that applies to a slide topper, an appliance, your tow vehicle, almost everything. I'd buy the complete torsion assembly and be done with it.