Nunnwest wrote:
We just purchased a new KW Durango 1500 & had the same problem, I checked all the things mentioned here with no luck.
Then my wife found a switch in one of the kitchen cabinets that was marked....
Air Conditioner/Fireplace, gave it a flip and we had fake logs burning!
Not sure if this might apply to your model or not but hope it might help.
exactly .... I suspect that if you check (probably in the kitchen area) you will find and either/or switch .... with both the fireplace and water heater on the same breaker, only one can be operated at a time .... if your camper is wired that way, when the fireplace is in use, you can still run the water heater on propane
Jim