Ex-rental breakdown and warranty fiasco
Before purchasing an ex-rental RV, I read these forums to find out as much as I could, got bad reviews for one company but great reviews on another, and many success stories. Most of the warnings I h...
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Wow... Good News already.
WIthin minutes of me posting this, I got a call from El Monte RV corporate.
They are going to (at their expense) go pick up the RV from the current repair shop and take it to their shop. And repair it for me. And deliver it to me back here at my home city.
And even reimburse me the $190 I will be paying to the repair shop for the labor to diagnose the problem.
So, frustrated at the mechanical issue happening but having good things to say about El Monte RV's willingness to go the extra mile in standing by their power train warranty even when the weasels at "portfolio protection" don't.
Lesson learned: if your vehicle breaks down, your first stop should be your selling dealer or their affiliate...
WIthin minutes of me posting this, I got a call from El Monte RV corporate.
They are going to (at their expense) go pick up the RV from the current repair shop and take it to their shop. And repair it for me. And deliver it to me back here at my home city.
And even reimburse me the $190 I will be paying to the repair shop for the labor to diagnose the problem.
So, frustrated at the mechanical issue happening but having good things to say about El Monte RV's willingness to go the extra mile in standing by their power train warranty even when the weasels at "portfolio protection" don't.
Lesson learned: if your vehicle breaks down, your first stop should be your selling dealer or their affiliate...
