In preparation for an upcoming trip I pulled the drum brakes and found all seals leaking and two of the drum brake assemblies completely soaked with grease.Ive read up on Lippert axles and am aware of the issues people are having.Im not going to take it anywhere to get repairs completed because I feel its a safety issue to drive this on the street, but will be making the repair myself,I sent a formal email LCI requesting them to pay for parts associated with repair and am waiting for a reply.What are the odds they will help me out on this?

Probably only if you can convince them it was done at the factory. Or due to faulty seals or seals installation from the factory.

I had a problem with my TT frame several years ago. It was bad. We contacted our dealer who contacted Keystone who contacted Lippert. Long story short, Lippert sent a crew to the camper (which was not at my house), fixed it, and didn't cost a cent, other than paint to repaint part of the frame. Before jumping in, ordering parts, and demanding repayment, contact them and state the problem and give them a chance to respond. If you jump in and attempt the repair yourself, they may deny you. They may also provide a repair crew to come out to your camper and do the repair, right there. But if you jump in and start dismantling and replacing, and then demanding resolution, they may turn a deaf ear to you, as they now cannot validate what the original situation looked like. Doing it yourself, if you've already started, you might as well finish now, and take your losses. Sorry!

There's no other way it could have been done then at the factory or faulty seal/install.This is the first time Ive had them off.Are you saying Im in for a fight. :M

Could have been done at the dealer when they prepped the unit if the tech used a high pressure grease gun and it was his last day of employment..JMO

The two on the drivers side were just seeping a bit, I didnt think anything of it, just thought maybe some residual from factory.Cleaned the inside of the drum and inspected seal reinstalled and adjusted brakes.Got to the right rear and it got pretty nasty. I wiped the grease off the brake assembly and then decided to check the right front and it looked same as the rear, so I let it be, contacted Lippert and now Im just waiting for a reply.They did send me a case number and said someone will be contacting me within 24hrs. The email I sent was not rude or disrespectful. I kept it short and on point only asking for parts reimbursement.Honestly I think four seals and two brake shoe assemblies is the cheap way out for them.

Grease soaked brakes, Will Lippert reimburse me?

33 Replies

73guna
Explorer
Apr 04, 2017
There's no other way it could have been done then at the factory or faulty seal/install.
This is the first time Ive had them off.
Are you saying Im in for a fight. :M
DutchmenSport
Explorer
Apr 04, 2017
I had a problem with my TT frame several years ago. It was bad. We contacted our dealer who contacted Keystone who contacted Lippert. Long story short, Lippert sent a crew to the camper (which was not at my house), fixed it, and didn't cost a cent, other than paint to repaint part of the frame.

Before jumping in, ordering parts, and demanding repayment, contact them and state the problem and give them a chance to respond. If you jump in and attempt the repair yourself, they may deny you. They may also provide a repair crew to come out to your camper and do the repair, right there. But if you jump in and start dismantling and replacing, and then demanding resolution, they may turn a deaf ear to you, as they now cannot validate what the original situation looked like.

Doing it yourself, if you've already started, you might as well finish now, and take your losses. Sorry!
BB_TX
Nomad
Apr 04, 2017
Probably only if you can convince them it was done at the factory. Or due to faulty seals or seals installation from the factory.

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Grease soaked brakes, Will Lippert reimburse me?

33 Replies

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