Forum Discussion
myredracer
Apr 25, 2019Explorer II
OP, you don't say what the issues were and would be interested to know, unless you can't. Depending on what issues, can you get a professional inspection and report done?
We had a serious issue on a previous TT that we discovered the day after we owned it. Initially they came back and said there was nothing wrong. Got an inspection done by a gov't certified facility and sent the report to the dealer & manufacturer. Within days they said they would replace it with another one without the problem "part" that stock OEM had at NO cost to us. Was actually more than a "part" that was no good and don't want to get into details.
Depending on what the exact situation is, you could be asked to sign a non-disclosure agreement. Manufacturers replacing entire TTs happens more often than you'd think because of the NDAs.
Personally I would not want a Keystone. Friends of ours have one and I'm aghast at the bad workmanship. Met a Keystone owner in a CG. Theirs leaked like a sieve from day one. Delear tried to fix it but couldn't. Got sent to the factory who only made it worse. Keystone TTs I've seen at RV shows have had doors on cabinets almost falling off and drawers all ****-eyed. Quality is just not there. You will find Keystone owners that love theirs to death though.
Problem is, if you were to go buy another brand TT, this is not a good time of year to be shopping because prices will be on the rise for the upcoming season. Not knowing more details, it's hard to make suggestions on what to do.
We had a serious issue on a previous TT that we discovered the day after we owned it. Initially they came back and said there was nothing wrong. Got an inspection done by a gov't certified facility and sent the report to the dealer & manufacturer. Within days they said they would replace it with another one without the problem "part" that stock OEM had at NO cost to us. Was actually more than a "part" that was no good and don't want to get into details.
Depending on what the exact situation is, you could be asked to sign a non-disclosure agreement. Manufacturers replacing entire TTs happens more often than you'd think because of the NDAs.
Personally I would not want a Keystone. Friends of ours have one and I'm aghast at the bad workmanship. Met a Keystone owner in a CG. Theirs leaked like a sieve from day one. Delear tried to fix it but couldn't. Got sent to the factory who only made it worse. Keystone TTs I've seen at RV shows have had doors on cabinets almost falling off and drawers all ****-eyed. Quality is just not there. You will find Keystone owners that love theirs to death though.
Problem is, if you were to go buy another brand TT, this is not a good time of year to be shopping because prices will be on the rise for the upcoming season. Not knowing more details, it's hard to make suggestions on what to do.
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