Forum Discussion
mabynack
Jan 23, 2015Explorer II
Unfortunately, you're going to pay for it one way or the other. They either roll it into the sticker price or charge you separately. I would tell them that I'm going to shop around and see if I can beat their price and see if that motivates them to lower the charges.
I bought an expensive FW years ago and one of the dining room chairs had a cracked leg. The service manager offered to replace the chair for no cost. Six months later I brought the trailer back for warrantee work. When I went to pick it up, they had added a charge of $275 to the bill. I asked them what the charge was for and they said it was for the chair. I told them to keep the chair. I could get one just as good for half the price at a furniture store. They finally relented and let me keep the chair and didn't charge me. The place went under a few months later when the economy started to tank.
I bought an expensive FW years ago and one of the dining room chairs had a cracked leg. The service manager offered to replace the chair for no cost. Six months later I brought the trailer back for warrantee work. When I went to pick it up, they had added a charge of $275 to the bill. I asked them what the charge was for and they said it was for the chair. I told them to keep the chair. I could get one just as good for half the price at a furniture store. They finally relented and let me keep the chair and didn't charge me. The place went under a few months later when the economy started to tank.
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